Laura Spring
Brookhaven,MS
Summary
Looking to build on current career with Trustmark National Bank, enhancing customer satisfaction through exceptional service and empathy. Leveraged expertise in Microsoft 365 and interpersonal skills to foster client relationships and achieve financial goals. Adept at multitasking and eager to expand skill set, consistently delivering high-quality results.
Overview
4
4
years of professional experience
Work History
Relationship Banker I
Trustmark National Bank
07.2023 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Learning Center Supervisor
Brookhaven Christian Academy
08.2022 - 05.2023
- Assisted students in grades 7-12 with questions pertaining to their academic assignments, and reviewed the academic performance of students.
- Was responsible to monitor student progress and create individualized instruction plans to optimize student sucess.
- Collaborated with colleagues to develop new program initiatives that expanded learning opportunities for students.
Childcare Provider
April Matthews
05.2021 - 08.2022
- Full-time childcare provider for a family in the Brookhaven area.
- Responsible for the daily care of small children, and to provide them transportation to and from school, pediatric appointments, or extra-carricular activities.
Education
BBA - Business Administration
Mississippi University For Women
Columbus, MS05-2026
Associate of Arts - Kinesiology
Copiah-Lincoln Community College
Wesson, MS05-2023
High School Diploma -
Brookhaven Christian Academy
Brookhaven, MS05-2021
Skills
- Proficient in Microsoft Word and Powerpoint
- Experience using Microsoft Excel
- Excellent math and organizational skills
- Excellent interpersonal skills
- Able to multi-task
- Eager to learn new skills
Timeline
Relationship Banker I
Trustmark National Bank
07.2023 - Current
Learning Center Supervisor
Brookhaven Christian Academy
08.2022 - 05.2023
Childcare Provider
April Matthews
05.2021 - 08.2022
BBA - Business Administration
Mississippi University For Women
Associate of Arts - Kinesiology
Copiah-Lincoln Community College
High School Diploma -
Brookhaven Christian Academy
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