Laura Tapp
Workplace Development Manager
Rossville,GA
Summary
Detail-oriented and adaptable leader with strong background in guiding teams, managing complex projects, problem-solving and achieving strategic objectives. Expertise in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Dedicated to a collaborative approach, optimizing processes and enhancing overall operational effectiveness.
Overview
28
28
years of professional experience
Work History
Workplace Development Manager
Thorough Built, LLC
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Strategic Operations Manager
High Point Farms
08.2019 - Current
- Led cross-functional teams in the execution of high-priority projects, ensuring alignment with overall company objectives.
- Led cross-functional teams to streamline processes and improve productivity metrics.
- Developed and implemented operational strategies to enhance efficiency across farm operations.
- Analyzed market trends to inform strategic planning and resource allocation decisions.
- Established performance benchmarks, driving continuous improvement initiatives within the organization.
- Managed project timelines and deliverables, ensuring alignment with strategic objectives.
- Drove revenue growth by identifying new business opportunities and developing targeted strategies.
- Increased profit by streamlining operations.
- Increased customer satisfaction with tailored solutions that addressed specific pain points and needs.
- Reduced costs through effective resource allocation and strategic vendor negotiations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high a high success rate.
Project Manager
Tricycle Inc. | Shaw Industries
04.2007 - 08.2023
- Developed project plans, including scope, schedules, and resource allocation strategies.
- Led cross-functional teams to deliver complex projects on time and within budget.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Implemented risk management processes to identify potential challenges and mitigate impacts.
- Coordinated stakeholder communication to ensure alignment on project objectives and progress updates.
- Analyzed project performance metrics to identify areas for improvement and drive strategic decision-making.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
- Monitored project progress, identified risks, and took corrective action.
Production Manager
S Group Advertising & Public Relations
04.2004 - 04.2007
- Oversaw production schedules to ensure timely delivery of advertising materials
- Coordinated cross-functional teams to streamline project workflows and enhance communication
- Implemented quality control measures to maintain high standards in production outputs
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Delivered direct feedback to senior management regarding project visibility and status.
- Fostered a culture of continuous improvement, encouraging innovation and problem-solving among team members.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
Account Coordinator
Advertising & Communications Inc.
05.2003 - 10.2003
- Led cross-functional teams in executing marketing initiatives, ensuring timely delivery of projects within budget constraints.
- Coordinated client communications and project timelines to ensure alignment with campaign objectives.
- Streamlined communication between clients and internal teams for seamless project execution.
- Developed detailed project briefs that streamlined workflow and enhanced team collaboration.
- Managed vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
- Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
- Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
- Facilitated weekly status reports, project documentation and client billing.
- Supported resolution of client issues, minimizing disruptions and maintaining trust.
- Managed contract renewals, contributing to consistent client base and steady revenue flow.
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Marketing Coordinator
Wirtgen America
05.2002 - 03.2003
- Planned and executed internal and external marketing events.
- Coordinated trade shows and events, enhancing product visibility within targeted markets.
- Orchestrated trade show appearances and presentations, showcasing company products to potential clients and partners.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Tracked and reported on marketing campaign responses.
- Organized logistics for marketing strategy meetings.
- Managed marketing collateral production, from concept to distribution, ensuring brand consistency.
- Optimized budget allocations for marketing campaigns, maximizing return on investment.
- Updated and maintained marketing database, ensuring accuracy and compliance with data protection regulations.
- Managed workflow between staff, coordinating documents, and creative material distribution.
Regional Marketing Manager
Reserve Warehouse | DuPont Tyvek
01.1999 - 04.2002
- Coordinated successful trade shows, conferences, and events that showcased the company's products and services to potential clients.
- Established partnerships with vendors and stakeholders to enhance promotional efforts and expand reach.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Grew new business connections by strategically networking with industry experts.
- Provided support to the sales team by creating engaging sales collateral and presentations that effectively communicated product benefits.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Education
Bachelor of Science - Business Management & Administration
University of Tennessee, Chattanooga
Chattanooga, TN05-2008
Skills
Operational strategy
Decision-making
Problem-solving
Critical thinking
Attention to detail
Organization and time management
Teamwork and collaboration
Timeline
Workplace Development Manager
Thorough Built, LLC
10.2025 - Current
Strategic Operations Manager
High Point Farms
08.2019 - Current
Project Manager
Tricycle Inc. | Shaw Industries
04.2007 - 08.2023
Production Manager
S Group Advertising & Public Relations
04.2004 - 04.2007
Account Coordinator
Advertising & Communications Inc.
05.2003 - 10.2003
Marketing Coordinator
Wirtgen America
05.2002 - 03.2003
Regional Marketing Manager
Reserve Warehouse | DuPont Tyvek
01.1999 - 04.2002
Bachelor of Science - Business Management & Administration
University of Tennessee, Chattanooga