Laura Thompson
Summary
A steady, hard-working team player possessing initiative, strong technical abilities, business aptitude and merchandising knowledge. Hard working individual with various experience in marketing, sales, clerical tasks, customer service, planning, financial, and accounting. Seeking an opportunity to expand my knowledge, where I can have a positive impact and add value.
Overview
5
5
years of professional experience
Work History
Online Boutique Owner
The Floral Pumpkin Boutique
01.2024 - Current
- Managed day-to-day business operations.
- Grew social media following through consistent posting of engaging content, resulting in increased brand visibility and customer engagement.
- Collaborated with photographers, models, and stylists to create visually appealing product images that showcased the unique features of each item.
- Monitored trends in online retail to identify new opportunities for growth.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Analyzed sales data to identify trends, adjust marketing strategies, and inform future purchasing decisions for optimal inventory assortment.
- Established an efficient workflow for processing orders from placement through shipping.
- Optimized product listings with detailed descriptions, accurate specifications, and compelling visuals to maximize conversion rates.
Administrative Assistant Property Management
Summit Sotheby’s Realty
08.2024 - 10.2024
- Provided support to the property management team
- Assist in various administrative and operational tasks
- Processed leasing applications
- Coordinated and scheduled maintenance requests
Admin/Secretary
Weather-Roof LLC
06.2024 - 08.2024
- Answers inbound phone calls, takes messages, and organizes the office
- Develops and maintains filing systems, organizes documents, and maintains office supplies
- Assists in the daily operations
Document Processing Specialist
BankPlus
01.2023 - 05.2024
- Processed all new, renewed, extended or amended loans
- Assigned correct verbiage for the loan documents with specific collateral
- Communicated with all loan operation departments during loan process
Quality Assurance Specialist
BankPlus
05.2022 - 01.2023
- Knowledge of loan document packages gained from quality assurance experience
- Accustomed to BankPlus loan codes and loan types
Personal Banker
Cadence Bank
01.2020 - 05.2022
- Supported the branch in achieving individual and team goals
- Provided exceptional customer service to all customers while conducting front-line banking transactions
- Maintained a strong working knowledge of bank products and services
Education
Bachelor of Science Degree - Business Administration, Major: Merchandising
University of Southern Mississippi
Hattiesburg, MSAssociate Degree - Interior Design and General Studies
Holmes Community College
Goodman and Ridgeland, MSSkills
- Experience with banking software and general systems
- Strong verbal and written communication skills
- Ability to adapt to learning different processes and procedures
- Data Entry
- Office Administration
- Administrative Support
- Time Management
- Fashion Trend Awareness
- Order Fulfillment
- Online Advertising
- Influencer Collaboration
- Document Preparation
- True Team Player
- Strategic, Business, and Financial Planning
- Organizational Skills
- Team Collaboration
Timeline
Administrative Assistant Property Management
Summit Sotheby’s Realty
08.2024 - 10.2024
Admin/Secretary
Weather-Roof LLC
06.2024 - 08.2024
Online Boutique Owner
The Floral Pumpkin Boutique
01.2024 - Current
Document Processing Specialist
BankPlus
01.2023 - 05.2024
Quality Assurance Specialist
BankPlus
05.2022 - 01.2023
Personal Banker
Cadence Bank
01.2020 - 05.2022
Associate Degree - Interior Design and General Studies
Holmes Community College
Bachelor of Science Degree - Business Administration, Major: Merchandising
University of Southern Mississippi
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