Laura Torres
Miami,FL
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills and sales experience. Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Teller
Exxon Mobil
Miami, FL
04.2023 - Current
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Processed wire transfers for customers both domestically and internationally.
- Balanced cash drawers on a daily basis.
- Reported any operational issues or system problems that occurred during shift promptly.
- Verified customers' identification to ensure compliance with laws and regulations.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Education
GED -
Raul Cepero Bonilla
Cuba06-2012
Skills
- Fraud Detection
- Drawer balancing
- Regulatory Compliance
- Customer Relationship Building
- Cash Handling
- Cash Drawer Balancing
- Excellent communication skills
- Fraud identification
- Strong Work Ethic
- Rapid 10-key data entry
- Reliable
- Friendly
- Cash counting
- Spanish speaking
- Stress Tolerance
- Bilingual in [Espanish]
- Currency and coin counter
- Professionalism and Courtesy
- Listening and Comprehension
- Payment Processing
- Professionalism
- Teamwork and Collaboration
- Reliable and Responsible
Timeline
Teller
Exxon Mobil
04.2023 - Current
GED -
Raul Cepero Bonilla