Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Laura Tucker

Ashland,MO

Summary

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Service Industry Professional

Booches, Tellers, Sake, Les Bourgeois
05.2002 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Upper Mississippi Delta Coordinator - Customer Relations

United States Rice Producers Association
01.2019 - 01.2020
  • Developed and maintained customer relationships with farmers and board members relating to State legislative regulation, as well as market exposure
  • Acted as lead at conferences and one-to-one business sales interaction including overseas trade missions and domestic educational outreach.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
  • Conducted comprehensive market research to inform strategic planning.

Director-US Agriculture Operations

Intertek Agricultural & Food Services
10.2016 - 12.2017
  • As Director of US AGRI operations spearheaded sales opportunities, traveled and led team operations at conferences and sales meetings
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.

Global Product Manager-Rice

Intertek Agricultural & Food Services
09.2014 - 10.2016
  • Global Product Manager of the Year-2015
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
  • Cultivated strong relationships with key industry influencers, fostering brand advocacy and generating positive word-of-mouth referrals.
  • Identified growth opportunities and expanded the product portfolio through strategic acquisitions and partnerships.
  • Championed a culture of innovation by encouraging open dialogue between departments and promoting cross-functional collaboration on projects aimed at driving continuous improvement in all aspects of global product management operations.
  • Mentored junior team members, providing career guidance and support to foster their professional growth within the organization.

Education

Publishing

University of Denver
Denver, CO
06.2002

Bachelor of Arts - English

University of Missouri-Columbia
Columbia, MO
05.2001

History - History

Northern Arizona University
Flagstaff, AZ

Skills

    Customer Service

    Teamwork and Collaboration

    Problem-Solving

    Time Management

    Multitasking

    Dependable and Responsible

    Critical Thinking

    Excellent Communication

    Computer Skills

    Organizational Skills

    Problem Resolution

    Organization and Time Management

Certification

  • Food Handler Certification
  • Food Safety Certification

Timeline

Upper Mississippi Delta Coordinator - Customer Relations

United States Rice Producers Association
01.2019 - 01.2020

Director-US Agriculture Operations

Intertek Agricultural & Food Services
10.2016 - 12.2017

Global Product Manager-Rice

Intertek Agricultural & Food Services
09.2014 - 10.2016

Service Industry Professional

Booches, Tellers, Sake, Les Bourgeois
05.2002 - Current
  • Food Handler Certification
  • Food Safety Certification

Publishing

University of Denver

Bachelor of Arts - English

University of Missouri-Columbia

History - History

Northern Arizona University
Laura Tucker