Mali Gutierrez
Denver,CO
Summary
Dependable, versatile, and self-motivated professional with five years experience in high-pressure, service-driven environments. Seeking to start a new career in the medical field, and to leverage my strong communication and teamwork skills, as well as my proven ability to provide excellent customer service.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Bartender
Matador Restaurants
Denver, CO
03.2018 - 12.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Banquet Captain
Maggiano's Little Italy
Denver, CO
08.2017 - 03.2018
- Managed invoicing, banquet event orders, deposits and payments, and servers' cash tips for both large and small-scale events.
- Oversaw banquet service, including managing servers, delegating tasks, accommodating clients, and coordinating with Back of House and Sales Managers.
Chiropractic Receptionist
Arrowhead Chiropractic
Broomfield, CO
11.2016 - 11.2017
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Assisted the doctor with treating patients, including guiding them through stretches and completing treatment modalities.
- Corresponded effectively with insurance companies and auto-accident attorneys, while advocating for the patient as well as the practice.
Administrative Assistant
Dick's Sporting Goods
Thornton, CO
07.2016 - 04.2017
- Promoted from Sales Associate to Administrative Assistant within one month of employment.
- Scheduled interviews, conducted orientation, and oversaw training for new employees.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science - Nutrition And Exercise Physiology
University Of Missouri - Columbia
Columbia, MO 08.2011 - 05.2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Customer and client relations
Verbal and written communication
Telephone skills
Medical terminology
Report Development
New hire training
Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Bartender
Matador Restaurants
03.2018 - 12.2020
Banquet Captain
Maggiano's Little Italy
08.2017 - 03.2018
Chiropractic Receptionist
Arrowhead Chiropractic
11.2016 - 11.2017
Administrative Assistant
Dick's Sporting Goods
07.2016 - 04.2017
Bachelor of Science - Nutrition And Exercise Physiology
University Of Missouri - Columbia
08.2011 - 05.2016