Laura Umberger
Palmyra,PA
Summary
Experienced with classroom management and curriculum implementation. Proven ability to adapt to changing needs and work collaboratively with colleagues to achieve academic goals. Skilled in fostering supportive learning environment and engaging students to maximize their potential as well as coordinating schedules, and handling communications among staff. Strong focus on teamwork and achieving results, adapting easily to changing needs. Reliable with positive attitude, proficient in organizational skills, and effective in maintaining welcoming environment for students and staff.
Overview
11
11
years of professional experience
Work History
Building Substitute Teacher
Cornwall-Lebanon School District - Union Canal Elementary School
Lebanon, PA
12.2025 - Current
- Delivered age-appropriate instruction in core subjects by following teacher lesson plans
- Created a positive, structured, and nurturing classroom environment for young learners
- Implemented effective classroom management strategies to support student behavior and engagement
- Assisted students with classwork, reading activities, and hands-on learning tasks
- Supported students' social, emotional, and academic development
- Supervised students during transitions, recess, lunch, and dismissal as needed
- Communicated student behavior, progress, and concerns to teachers and school staff
- Ensured student safety while maintaining school policies and procedures
Substitute Teacher
Cornwall-Lebanon School District
Lebanon, PA
11.2024 - Current
- Delivered age-appropriate instruction in core subjects by following teacher lesson plans
- Created a positive, structured, and nurturing classroom environment for young learners
- Implemented effective classroom management strategies to support student behavior and engagement
- Assisted students with classwork, reading activities, and hands-on learning tasks
- Supported students' social, emotional, and academic development
- Supervised students during transitions, recess, lunch, and dismissal as needed
- Communicated student behavior, progress, and concerns to teachers and school staff
- Ensured student safety while maintaining school policies and procedures
Substitute Teacher
Palmyra Area School District
Palmyra, PA
11.2024 - Current
- Delivered age-appropriate instruction in core subjects by following teacher lesson plans
- Created a positive, structured, and nurturing classroom environment for young learners
- Implemented effective classroom management strategies to support student behavior and engagement
- Assisted students with classwork, reading activities, and hands-on learning tasks
- Supported students' social, emotional, and academic development
- Supervised students during transitions, recess, lunch, and dismissal as needed
- Communicated student behavior, progress, and concerns to teachers and school staff
- Ensured student safety while maintaining school policies and procedures
Barista
The Caffeination Station
Palmyra, PA
08.2024 - 12.2025
- Expertly prepared and served a variety of coffee beverages
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Collaborated with team members to create new seasonal beverage offerings that increased sales
- Handled cash transactions accurately while following company policies regarding cash handling procedures
- Assisted in the development of standard operating procedures (SOPs) for efficient workflow in the coffee bar
- Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
- Maintained knowledge of current industry trends related to specialty coffees and shared this information with customers when appropriate
Designer
RM Kitchens Inc
Annville, PA
05.2023 - 07.2024
- Assist clients with designing dream custom kitchens
- Perform measures on the job site
- Design unique kitchen layouts based on needs of the client
- Maintain professional contact with clients
- Take payments in person and over the phone
- Maintain organized workspace while performing many tasks at once
- Act as 'General Contractor' during entire project timeline
- Organize and scheduled multiple trades in order to complete project(s)
- Maintain desired project timeline
- Assist customers in store and over phone and answer inquiries
Data Specialist
Cornwall-Lebanon School District
Lebanon, PA
01.2022 - 05.2023
- Analyze, evaluate, retrieve and upload all District data submissions required in PIMS.
- Obtain accurate certification signature and verification of data in uploaded information.
- Acquire, enter, maintain and report data for local, state and federal mandates.
- Maintain and calculate data reports for all regulatory filings.
- Document and disseminate child accounting procedures as necessary to appropriate District personnel.
- Maintain records for students into and out of District, including career and technology students, IU students, and students in other educational facilities
- Organize and maintain files associated with child accounting.
- Communicate upload deadlines, data requirements, and data upload impacts to building office staff and principals.
- Organize a calendar of upload deadlines along with each department/building affected by the uploads.
- Develop an annual District data team to help manage and clean District data for all local, state, and federal submissions.
- Verify students on cyber charter school enrollment reports and maintain enrollment forms for each student.
- Communicate and resolve any discrepancies with cyber charter schools regarding student enrollment and report status to business office.
- Other Functions
- Answer calls, emails and other staff questions.
- Manage PIMS and child accounting documentation.
- Complete any additional tasks assigned from supervisor and administration, including but not limited to, PIMS and child accounting.
- Other assignments as requested.
Barista
Starbucks
Lebanon, PA
11.2019 - 12.2021
- This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. This job also requires maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team and providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards while following health, safety and sanitation guidelines for all products.
Kitchen & Interior Designer
Creative Designs Kitchens & Baths
Lebanon, PA
08.2020 - 02.2021
- Assisted clients with designing dream kitchens, both custom and semi-custom
- Performed measures on the job site
- Designed unique kitchen layouts based on needs of the client in 20/20
- Maintained professional contact with clients
- Accepted payments in person and over the phone
- Maintained an organized workspace while performing many tasks at once
- Acted as 'General Contractor' during entire project timeline
- Organized and schedule multiple trades in order to complete project(s)
- Ordered all products needed (cabinets, counter, hardware, etc ) for project
- Maintained desired project timeline
- Assisted customers in store and over phone and answer inquiries
Kitchen Designer
Home Improvement Outlet
Lebanon, PA
02.2019 - 05.2020
- Assisted clients with designing dream kitchens
- Performed measures on the job site
- Designed unique kitchen layouts based on needs of the client in 20/20
- Maintained professional contact with clients
- Took payments in person and over the phone
- Maintained organized workspace while performing many tasks at once
- Acted as 'General Contractor' during entire project timeline
- Organized and scheduled multiple trades in order to complete project(s)
- Ordered all products needed (cabinets, counter, hardware, etc ) for project
- Maintained desired project timeline
- Assisted customers in store and over phone and answer inquiries
Seasonal Cashier/Customer Service/Replenishment
Michaels Craft Store
Lebanon, PA
11.2014 - 01.2018
- Completed sales
- Provided customer assistance
- Operated cash register terminal
- Managed returns
- Answered phone calls
Education
Bachelor's - Interior Design
Indiana University of Pennsylvania-Main Campus
Indiana, PA12-2018
Minor - Business Administration
Indiana University of Pennsylvania-Main Campus
Indiana, PA12-2018
Skills
- Record Keeping w/ Confidential Information Management
- Customer Inquiry Handling
- Leadership & Teamwork
- Microsoft Office Suite
- Adobe PhotoShop
- Organizational Skills
- Written Communication
- Graphic Design
- Calendar Management
- Customer Service
- Project Management
- Task Prioritization
- Time Management
- Dependability
Activities & Awards
- IUP Graduate Summa Cum Laude | 3.91/4.0 Cumulative GPA
- IUP Dean's List Fall 2015, 2016, 2017, 2018
- IUP Dean's List Spring 2016, 2017, 2018
- IUP Dean's List Summer 2017, 2018
- IUP Provost's Scholar
- IUP Marching Band Member Fall 2015, 2016, 2017, 2018
- IUP Pep Band Member Spring 2016, 2017, 2018
- High School Graphic Design Award
Timeline
Building Substitute Teacher
Cornwall-Lebanon School District - Union Canal Elementary School
12.2025 - Current
Substitute Teacher
Cornwall-Lebanon School District
11.2024 - Current
Substitute Teacher
Palmyra Area School District
11.2024 - Current
Barista
The Caffeination Station
08.2024 - 12.2025
Designer
RM Kitchens Inc
05.2023 - 07.2024
Data Specialist
Cornwall-Lebanon School District
01.2022 - 05.2023
Kitchen & Interior Designer
Creative Designs Kitchens & Baths
08.2020 - 02.2021
Barista
Starbucks
11.2019 - 12.2021
Kitchen Designer
Home Improvement Outlet
02.2019 - 05.2020
Seasonal Cashier/Customer Service/Replenishment
Michaels Craft Store
11.2014 - 01.2018
Minor - Business Administration
Indiana University of Pennsylvania-Main Campus
Bachelor's - Interior Design
Indiana University of Pennsylvania-Main Campus