Laura Villafan
Coalinga,CA
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Overview
13
13
years of professional experience
2008
2008
years of post-secondary education
Work History
Cook
Quality Coast
Coalinga, Ca
09.2024 - Current
- Prepared ingredients following quality and safety standards.
- Maintained cleanliness of kitchen and work areas consistently.
- Operated kitchen equipment safely and efficiently during shifts.
- Followed food safety guidelines to prevent contamination.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Resolved customer complaints regarding food quality or services provided.
- Set up and performed initial prep work for soups, sauces, and salads.
Cashiers
Dollar Tree Stores
Coalinga, California
03.2023 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash drawer and ensured accurate handling of payments.
Food prep/server
The Station
Alameda, California
01.2019 - 03.2020
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Food prep/server
Greens and Grains
Alameda , California
01.2013 - 01.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food orders promptly and courteously.
Education
Royal Sunset
Hayward, CASkills
- Food preparation
- Equipment operation
- Portion control
- Recipe execution
- Cash handling
- Customer service
- Frying
- Food handling
- Supply restocking
Languages
Spanish
Native/ Bilingual
Timeline
Cook
Quality Coast
09.2024 - Current
Cashiers
Dollar Tree Stores
03.2023 - 09.2024
Food prep/server
The Station
01.2019 - 03.2020
Food prep/server
Greens and Grains
01.2013 - 01.2019
Royal Sunset