Laura Weaver
Marble Falls
Summary
Dynamic small business owner with strong expertise in company growth, customer relations and financial recordkeeping. Proven ability to enhance customer satisfaction and positively lead staff, contributing to business growth and an overall positive experience.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Owner/Bookkeeper
Wildflyer Mead Company
Navasota, TX
01.2018 - Current
- Started a new business and networked to get business partners for production and growth.
- Managing the books via QuickBooks Online
Owner/Operator
Kona Mountain Home
Kailua-Kona, HI
06.2011 - Current
- Manage daily operations of a vacation rental property.
- Interact with guests before, during, and after their stay to ensure a quality experience.
- Work with vendors to upkeep the home, grounds, and vehicles.
- Secure all permitting and manage all tax reports/payments to the state of Hawaii.
Owner/Operator
B. Weaver Apiaries, Inc
Navasota, TX
01.1995 - 02.2024
- Managed daily operations of queen and bee production to fulfill customer orders.
- Developed unique honey products to maximize revenue streams.
- Oversaw staff recruitment and training, enhancing team skills in customer service, efficiency, and quality.
- Implemented inventory management systems for high seasonal demand, and both a retail and online store.
- Created a shipping and delivery system for regular off the shelf goods and live animals.
- Established relationships with beekeeping clubs and local farmers' markets, increasing product visibility and customer engagement.
- Analyzed market trends to identify opportunities for business growth and diversification.
- Managed day-to-day business operations.
- Led community outreach initiatives via tours, events, and group/individual lessons to educate public on the importance of honeybees and the basic skills of beekeeping.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Under my management the company grew from a simple honey farm to a destination location with a retail store, cafe, tasting room, vacation rentals, tours, events, and more.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed business plan, processes and procedures to provide a superior experience to all customers.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Volunteered in the statewide beekeeping organizations to support education and increase networking.
- Managed all financial data via QuickBooks software and QuickBooks online, including payroll, accounts receivable and payable, credit card and bank transactions and reconciliations, and report production for tax preparation.
- Managed social media and newsletters for marketing purposes.
- Designed and implemented an efficient and diverse honey bottling system.
- Managed state and federal reports, permitting, licenses, and taxes/fees due.
- Ensured the truck fleet was insured, registered and maintained.
- Spearheaded bi-monthly meetings for employee input and team building.
- Planned and oversaw the construction and management of six vacation rental properties.
- Created, planned, and managed three large events annually: BuzzFest (bee centric festival), Infuzzed (honey tasting and cook off), and Holidazze (open house with dishes sweetened with honey).
Volunteer
Trojan Lacrosse Asscociation
Austin, TX
01.2008 - 08.2023
- Managed financial records via QuickBooks online, including payroll, bank/credit card transactions and reconciliation, and working with budgets set by the board.
- Coordinated volunteer efforts for seasonal events and fundraising.
- Recruited new volunteers, providing guidance on best practices and organizational procedures.
Teacher
Austin Homebase
Austin, TX
08.2002 - 05.2005
- Developed engaging lesson plans that fostered student participation and critical thinking.
- Implemented individualized instruction strategies to meet diverse learning needs of students.
- Coordinated with fellow teachers to improve education and grow enrollment.
Education
Bachelor of Arts - Education
The University of Texas At Austin
Austin, TX12.1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Financial recordkeeping and overview
Certification
- Teacher's Certificate Training - 1994-1995
Timeline
Owner/Bookkeeper
Wildflyer Mead Company
01.2018 - Current
Owner/Operator
Kona Mountain Home
06.2011 - Current
Volunteer
Trojan Lacrosse Asscociation
01.2008 - 08.2023
Teacher
Austin Homebase
08.2002 - 05.2005
Owner/Operator
B. Weaver Apiaries, Inc
01.1995 - 02.2024
Bachelor of Arts - Education
The University of Texas At Austin