Laura Whitcraft

Making sure that daily responsibilities were met. Keeping the highest standards of making sure the store was kept on cleanliness, customer service, having co workers help to let vendors know what is needed in there shop.

• Ensured that all staff members adhered to safety guidelines and regulations.
• Assigned tasks to team members in accordance with their skillset.
• Coached team members on customer service techniques and provided feedback on performance.

• Coached and trained new staff members, providing guidance on department policies and procedures.
• Ensured compliance with all safety regulations in the workplace.
• Conducted regular performance reviews to monitor progress of individual employees.
• Created monthly schedules for staff members to ensure adequate coverage during peak hours.
• Monitored daily sales figures to track trends in customer buying behavior.