Laura Wilhelm
New Brighton,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Overview
6
6
years of professional experience
Work History
Caregiver
Public Partnerships
Beloit, OH
08.2023 - 05.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs including blood pressure, temperature and pulse rate.
Postal Carrier
USPS
Aliquippa, PA
03.2020 - 04.2022
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Delivered various types of mail on routes according to strict timelines.
- Delivered mail to residents and business within assigned area.
- Handled undeliverable mail in accordance with established procedures.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Shipping and Receiving Clerk
Tube Mac Industries
Zelienople, PA
07.2018 - 03.2020
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Obtained required documentation to process shipments and support movement.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Maintained inventory of shipping materials and supplies.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Prepared packages for shipping and determined most economical shipping methods.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed outbound shipments, including packing and labeling products for delivery.
- Coordinated with vendors on shipping schedules and backorders.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Researched discrepancies between physical count of items versus inventory system reports.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Compared and verified identifying information of outgoing shipments.
- Determined shipping methods, routes or rates for materials to be shipped.
Education
Certificate of Completion - Medical Billing And Coding
Community College of Beaver County
Monaca, PA07.2022
High School Diploma -
Freedom Area Senior High School
Freedom, PA06.1998
Skills
- People Skills
- Customer Service
- Team Management
- Relationship Building
- Data Management
- Good Work Ethic
- Computer Skills
- Basic Housekeeping
- Mobility Assistance
- HIPAA Compliance
- ADL Assistance
- Documentation
- Records Management
Timeline
Caregiver
Public Partnerships
08.2023 - 05.2024
Postal Carrier
USPS
03.2020 - 04.2022
Shipping and Receiving Clerk
Tube Mac Industries
07.2018 - 03.2020
Certificate of Completion - Medical Billing And Coding
Community College of Beaver County
High School Diploma -
Freedom Area Senior High School
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