Laura Withrow
Brook Park
Summary
Stay at home mom looking to get back into the workforce. Specializing in customer service and fast paced environments. 15+ years in retail and restaurant industries, with strong multitasking and time management skills.
Overview
8
8
years of professional experience
Work History
Stay at Home Mom
Self Employed
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility
- Maintain household finances
- Demonstrated strong organizational and time management skills
Bartender
Sibling Revelry Brewing
03.2022 - 09.2023
- Provided exceptional customer service by engaging patrons and addressing inquiries or concerns promptly.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared and served a variety of craft beers, ensuring quality and consistency.
Personal Shopper
Instacart
04.2020 - 12.2022
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Bartender
Grindstone Taphouse
06.2020 - 03.2022
- Engaged with customers to provide excellent service and enhance their experience.
- Trained new staff on bar procedures, customer service expectations, and safety protocols.
- Handled cash transactions accurately, managing tips and payments efficiently.
Bar Manager
Wagon Wheel Pub
03.2018 - 03.2020
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Closed out cash register and prepared cashier report at close of business.
Education
High School Diploma -
Valley Forge High School
Parma Heights, OHSkills
- Strong multitasking
- Customer service
- Cash register operation
- Teamwork and collaboration
Timeline
Stay at Home Mom
Self Employed
11.2023 - Current
Bartender
Sibling Revelry Brewing
03.2022 - 09.2023
Bartender
Grindstone Taphouse
06.2020 - 03.2022
Personal Shopper
Instacart
04.2020 - 12.2022
Bar Manager
Wagon Wheel Pub
03.2018 - 03.2020
High School Diploma -
Valley Forge High School