Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Laura Wolff

Marathon,Florida

Summary

Patient Access Representative with 10 years of experience using EPIC within a hospital setting. Providing excellent customer service to all patients. Verifying insurances and following all HIPPA and patient confidentiality.

Overview

22
22
years of professional experience

Work History

Patent Access Representative

Mercy Regional Medical Center
01.2013 - 04.2023
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

Support Staff

6th Judicial District Probation
09.2006 - 05.2009
  • Assisted seven staff members with their workflow, including maintaining, organizing and gathering files and paperwork.
  • Answered approximately 10-15 calls per day, forwarded calls to proper recipient and took messages.
  • Assisted employees with making copies, sending faxes, and filing paperwork.

Secretary II

18th Judicial Circuit Public Defender
09.2004 - 11.2005
  • Analyzed departmental documents for appropriate distribution and filing.
  • Responded to customer requests via telephone and email.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Court Judicial Assistant

6th Judicial District Combined Courts
09.2001 - 05.2004
  • Opened all domestic court cases
  • Created all new county court civil cases
  • Examined legal documents submitted to courts for adherence to laws and court procedures.

Education

High School Diploma -

Hialeah High School
Hialeah, FL

Skills

  • Clerical support
  • Extremely organized
  • Data entry
  • Document scanning
  • Code validation skills
  • Self-motivated
  • Strong verbal communication
  • Skilled in EPIC,
  • Diagnostic Codes
  • HIPAA Regulations
  • Patient Registration

Timeline

Patent Access Representative

Mercy Regional Medical Center
01.2013 - 04.2023

Support Staff

6th Judicial District Probation
09.2006 - 05.2009

Secretary II

18th Judicial Circuit Public Defender
09.2004 - 11.2005

Court Judicial Assistant

6th Judicial District Combined Courts
09.2001 - 05.2004

High School Diploma -

Hialeah High School

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Laura Wolff