Laura Worthen
Granite City,IL
Summary
Dynamic tax professional with extensive experience at LJW Tax Service Inc., excelling in income tax preparation and client communication. Proven ability to enhance operational efficiency and ensure compliance with regulations. Recognized for exceptional customer service and high accuracy in document preparation, fostering strong client relationships and maximizing tax benefits.
Overview
38
38
years of professional experience
Work History
Tax Preparer/ Office Management
LJW Tax Service Inc.
09.2017 - Current
- Prepared individual and business tax returns ensuring compliance with federal and state regulations.
- Conducted thorough reviews of client financial documents for accuracy and completeness.
- Assisted clients in understanding tax obligations and potential deductions to maximize benefits.
- Utilized tax preparation software to process data efficiently and improve turnaround times.
- Maintained up-to-date knowledge of tax legislation to ensure accurate filing practices.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Retail Screen Print and Embroidery Shop
Owner/Operator
02.2002 - 09.2017
- Self-motivated, with a strong sense of personal responsibility.
- Owned and operated a very successful business within my community
- Skilled at working independently and collaboratively with my employees in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Bus Operator
Madison County Transit
01.2000 - 09.2002
- Operated transit buses safely and efficiently, ensuring timely passenger transport.
- Conducted pre-trip inspections to maintain vehicle safety standards and compliance.
- Assisted passengers with disabilities, providing support and ensuring accessibility.
- Managed route schedules effectively, adapting to traffic conditions to minimize delays.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
Daycare Owner/Operator
Childrens Home and Aid Society
06.1987 - 07.2000
- Developed and implemented age-appropriate curricula to enhance children's learning experiences.
- Managed daily operations, ensuring compliance with licensing regulations and safety standards.
- Supervised staff, providing training and guidance to foster professional development and teamwork.
- Established positive relationships with parents, addressing concerns and facilitating open communication.
- Created engaging activities that promoted social skills, cognitive development, and creativity among children.
- Assessed individual children's needs, adapting programs to support diverse learning styles effectively.
Education
High School Diploma -
Granite City North
Granite City, IL05.1981
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Bookkeeping
- Client communication
- Finance
- QuickBooks proficiency
- Records management
- IRS representation
- Accounting software mastery
- Payroll
- High accuracy
Timeline
Tax Preparer/ Office Management
LJW Tax Service Inc.
09.2017 - Current
Retail Screen Print and Embroidery Shop
Owner/Operator
02.2002 - 09.2017
Bus Operator
Madison County Transit
01.2000 - 09.2002
Daycare Owner/Operator
Childrens Home and Aid Society
06.1987 - 07.2000
High School Diploma -
Granite City North