Hi, I’m
Laura Wright
Triangle,VA
Summary
Dedicated professional, experienced in handling a wide range of contact methods, with a high level of computer knowledge and readily and positively adaptable to change. Management skills demonstrated by being a first-hand example of company expectations. Open to recommendations that improve company processes. Willingness to help and guide others. Prioritizing duties and eliminating distractions to improve time management. Customer-oriented and hardworking individual with knowledge of tag and title processing, recordkeeping and software and data entry skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
8
years of professional experience
Work History
Koons Tysons Chevy Buick GMCVienna, VA
Bookkeeper Tag and Title
07.2021 - 08.2022
Job overview
- Prepared tax and title documents to submit legal transfer work to DMV and to transfer ownership of property.
- Contacted [VA] Motor Vehicle Department to determine status of pending titles.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize deals.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Responsible for processing vehicle titles accurately and promptly.
- Creating accurate client bundles for both external and internal customers. Filing, scanning, organizing and verifying both incoming and outgoing documents and titles.
- Arranged payoff checks for trade-ins and new vehicles.
- Performed routine data entry or document management.
- Proficient In Microsoft Word, Excel, PowerPoint, And Outlook Customer Service, Account Reconciliation, Title Transfers, ADP, Reynolds, And Reynolds, One View Scanning CVR.
InFocusSpringfield, VA
Printing Technician/Graphic Design Assistant
09.2018 - 06.2021
Job overview
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Created broad range of work using various design techniques.
- Applied creative expertise to present marketing concepts.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection. As well as printing and assembling projects such as, banners, books, vinyl decals, posters, brochures, business cards and more using multiple machines or by hand.
- Installed products on walls, vehicles, and other miscellaneous items.
- Gave project quotes and took customers payments.
Mid-Atlantic Parking ServicesAlexandria, VA
Assistant Project Manager
04.2014 - 09.2018
Job overview
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Closely collaborated with project members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Customer assistance including handling cash, credit card, and online payments.
- Equipment stocking, cleaning, routine maintenance and repairs.
- Data entry including customer information and daily reports. Customer relations management, damage and theft control, and account auditing. Creating and mailing invoices as well as completing bank reconciliation reports.
- Offsite event parking assistance including traffic direction, handling payments, and security. Staff management, training and employment control.
- Planned, monitored and analyzed project costs to meet financial goals
Education
Lake Braddock Secondary, Burke, VA
High School Diploma
09.2009
Skills
- Filing, scanning, organizing and verifying applications and documents
- Processing Payments
- Customer Communication
- Office Support
- Data Entry and Organization
- Proficiency in all Microsoft Applications as well as InDesign, Windows, Adobe Acrobat, Adobe Reader and Illustrator, Paris, Paytrace, Outlook, Quickbooks, Starbuilder, Reynolds, And Reynolds, CVR, and Sharepoint
- Administrative Support
- Registration Documents
- Critical Thinking Skills
- Efficient and Detail-Oriented
- Document and Records Management
- Digital Image Generation
Timeline
Bookkeeper Tag and Title
Koons Tysons Chevy Buick GMC
07.2021 - 08.2022
Printing Technician/Graphic Design Assistant
InFocus
09.2018 - 06.2021
Assistant Project Manager
Mid-Atlantic Parking Services
04.2014 - 09.2018
Lake Braddock Secondary
High School Diploma
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