Abraham Alsaadi
Tysons Corner,VA
Overview
7
7
years of professional experience
Work History
Automotive Sales Consultant
Koons Tysons Chevy Buick Gmc
Vienna, VA
01.2018 - 12.2021
- Generated leads through cold calling prospective clients.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Greeted customers and identified their automotive needs.
- Handled customer complaints in a professional manner.
- Provided product information, features, and benefits to customers.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Attended regular training sessions to stay abreast of changes in industry trends and regulations.
Guest Experience Agent
Hyatt regency Tyson's corner
Tysons Corner, VA
05.2015 - 03.2016
- Greeted guests upon arrival to provide a welcoming experience.
- Resolved guest inquiries and complaints in a professional manner.
- Answered incoming phone calls from guests in a courteous manner.
- Maintained accurate records of guest interactions for future reference.
- Maintained knowledge of current promotions, packages, and special offers.
- Monitored lobby area throughout shifts to ensure safety standards were met.
- Provided exceptional customer service during all interactions with guests and colleagues.
- Performed cashiering duties such as processing payments, issuing receipts, and balancing daily transactions.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Education
High School Diploma -
International Academy of Cosmetology & Barbering
Iraq 01-2005
Skills
- Upselling and Cross Selling
- Sales strategy development
- Cold-calling
- Performance Tracking
- Social media proficiency
- Client Retention Strategies
Timeline
Automotive Sales Consultant
Koons Tysons Chevy Buick Gmc
01.2018 - 12.2021
Guest Experience Agent
Hyatt regency Tyson's corner
05.2015 - 03.2016
High School Diploma -
International Academy of Cosmetology & Barbering
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