Critson Bastardo
Miami,FL
Summary
Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
AUTO DEAL MIAMI
MIAMI, Florida
01.2023 - Current
- Greeted customers and identified their automotive needs.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Provided product information, features, and benefits to customers.
- Collaborated with service department personnel to ensure customer satisfaction.
- Developed relationships with local banks to secure loan approval for customers with bad credit ratings.
- Performed market research on competitor vehicles and pricing strategies.
- Generated leads through cold calling prospective clients.
- Assisted in developing customer financing options.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Developed relationships with customers by providing excellent customer service.
- Collaborated with other departments within the organization to facilitate efficient workflow processes.
- Advised customers on extended warranties, insurance policies, and other related services.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
Automotive Sales Consultant
Irenko Auto Sales
DORAL, Florida
07.2022 - 12.2023
- Generated leads through cold calling prospective clients.
- Assisted in developing customer financing options.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Executed creative marketing campaigns designed to increase showroom traffic.
- Handled customer complaints in a professional manner.
- Processed transactions quickly and accurately utilizing dealership software programs.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Managed sales negotiations and financing options.
Managing Partner
CBM TECHNOLOGY
DORAL, Florida
01.2021 - 12.2022
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
DIPLOMA CERTIFICADO - Teaching English As A Second Language (ESL)
FNU
Miami, FL07-2022
High School Diploma -
VARGAS II
CARACAS VENEZUELA06-1999
Some College (No Degree) - Sales And Marketing Education
INSTITO UNIVERSITARIO DE MERCADO TECNIA
CARACAS VENEZUELASkills
- Performance Tracking
- Social media proficiency
- Financial Acumen
- Sales Pipeline Management
- Upselling and Cross Selling
- Sales strategy development
- Cold-calling
- Sales Conversion
- Vehicle auctions
- Lead Follow Up
- Goal Setting
- Demonstrating Vehicle Features
- Sales and Marketing
- Upselling strategies
- Delivering Vehicles
- Building rapport
- Sales Promotions
- Appointment Scheduling
- Sales Strategies
- Team Collaboration
- Professional Demeanor
- Customer Service
- Friendly and Enthusiastic
Certification
DIPLOMA FLORIDA DEALER SHOOL- ONLNE
Languages
Spanish
Professional
English
Elementary
Websites
References
References available upon request.
Timeline
Automotive Sales Consultant
AUTO DEAL MIAMI
01.2023 - Current
Automotive Sales Consultant
Irenko Auto Sales
07.2022 - 12.2023
Managing Partner
CBM TECHNOLOGY
01.2021 - 12.2022
DIPLOMA CERTIFICADO - Teaching English As A Second Language (ESL)
FNU
High School Diploma -
VARGAS II
Some College (No Degree) - Sales And Marketing Education
INSTITO UNIVERSITARIO DE MERCADO TECNIA
DIPLOMA FLORIDA DEALER SHOOL- ONLNE
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