Andy Garcell
Cape Coral
Summary
Adaptable and goal-oriented automotive sales consultant with a track record of exceeding sales targets. Known for strong customer service and negotiation skills, ready to leverage expertise to enhance dealership performance and client satisfaction.
Overview
6
6
years of professional experience
Work History
Automotive Sales Consultant
Rick Hendrick Chevrolet Naples
Naples, FL
06.2025 - Current
- Assisted customers in identifying vehicle needs and preferences to enhance satisfaction.
- Presented product features and benefits to educate potential buyers on vehicle options.
- Demonstrated vehicles to customers, highlighting key functionalities and safety features.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Managed follow-up communications with leads to nurture relationships and drive sales opportunities.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Used in-store system to locate inventory and place special orders for customers.
Assistant Sales Manager
Alliance Management Group
Naples, FL
10.2023 - 10.2024
- Supported sales team in achieving targets through effective communication and collaboration.
- Analyzed market trends to identify opportunities for product promotions and customer engagement.
- Assisted in training new sales staff on best practices and company policies.
- Coordinated sales presentations and prepared necessary materials for client meetings.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Generated sales report to help upper management make effective decisions and sales plans.
Automotive Sales Consultant
Off Lease Auto Sales
Miami, FL
05.2020 - 09.2023
- Responded promptly to customer inquiries, maintaining a positive dealership experience.
- Utilized dealership management software for tracking customer interactions and sales progress.
- Participated in training sessions to develop knowledge of automotive products and market trends.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Completed registration paperwork and sales documentation.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
High School Diploma -
Ebenezer Christian Academy
Miami, FLSkills
- Resilience under pressure
- Test drive facilitation
- Follow-up techniques
- Trade-in evaluations
- Strong negotiation skills
- Goal-oriented mindset
- Adaptability to change
- Sales process optimization
- Social media proficiency
- Sales strategy development
- Cold calling
- Client retention strategies
- Product knowledge expertise
- Closing techniques mastery
- Performance tracking
- Lease negotiations
- Prospecting clients
- Brand representation
- Sales pipeline management
- Automotive industry
- Vehicle financing options
- Warranty sales
- Competitive
- Customer service
- Friendly and enthusiastic
- Negotiations strength
- Goal oriented
- Team collaboration
- Relationship building
- Customer relationship management
- Follow-up skills
- Pre-owned vehicles
- Schedule management
- Sales and marketing
- Sales closing
- Persuasion techniques
- Showroom maintenance
- Problem-solving
- Strong communication and interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Automotive Sales Consultant
Rick Hendrick Chevrolet Naples
06.2025 - Current
Assistant Sales Manager
Alliance Management Group
10.2023 - 10.2024
Automotive Sales Consultant
Off Lease Auto Sales
05.2020 - 09.2023
High School Diploma -
Ebenezer Christian Academy