Ephrem Tekle
addis ababa,OR
Summary
Dynamic sales professional with a proven track record at Toyota of Gladstone, adept in overcoming objections and closing sales. Specializes in technical consulting and customer support, demonstrating resilience under pressure. Expert in leveraging social media for lead generation, with a knack for creating compelling sales proposals. Excelled in fostering team collaboration and mastering CRM software to enhance client satisfaction and drive revenue growth.
Professional application engineer equipped with robust background in developing and optimizing software solutions. Skilled in programming languages, system design, and troubleshooting with strong emphasis on team collaboration and adaptability. Known for consistently delivering high-quality results and maintaining high standards under evolving project requirements. Trusted team player with knack for problem-solving and driving continuous improvement.
Overview
5
5
years of professional experience
Work History
Automotive Sales Consultant
Toyota of Gladstone
11.2024 - 02.2025
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
Sales Engineer
Hagbes PLC
02.2020 - 03.2024
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
- Generated new leads through cold calling, social media outreach, and attending industry events.
Education
Master of Science - Manufacturing Engineering
Addis Ababa University
Addis Ababa, Ethiopia06-2022
Skills
- Resilience under pressure
- Presentation skills
- Test drive facilitation
- Customer support
- Follow-up techniques
- Technical consulting
- Adaptability to change
- Product demonstration
- Competitive analysis
- Social media proficiency
- Product knowledge expertise
- CRM software
- Sales proposals
- Organization skills
- Technical troubleshooting
- Needs analysis
- Warranty sales
- Customer service
- Bid preparation
- Team collaboration
- Verbal and written communication
- Price structuring
- Vehicle preparation
- Microsoft Office Suite
- Test drives
- Delivering vehicles
- Market trends
- Application engineering
- Appointment scheduling
- Communication skills
- Documentation and reporting
- Lead follow up
- Issue resolution
- Problem-solving abilities
- Email and telephone etiquette
- Multitasking
Languages
English
Full Professional
Timeline
Automotive Sales Consultant
Toyota of Gladstone
11.2024 - 02.2025
Sales Engineer
Hagbes PLC
02.2020 - 03.2024
Master of Science - Manufacturing Engineering
Addis Ababa University
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