Laura Wukovits

• Processed customer transactions accurately and efficiently at point-of-sale.
• Managed cash drawer, ensuring accurate balance at shift end.
• Assisted customers with product inquiries and recommendations to enhance shopping experience.
• Trained new employees on cashier procedures and customer service standards.
• Handled customer complaints professionally, resolving issues to ensure satisfaction.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Assisted customers in selecting gifts, enhancing overall shopping experience.
• Managed inventory levels, ensuring product availability and organization.
• Developed visual merchandising displays to attract customer attention and increase sales.
• Trained new staff on customer service standards and operational procedures.
• Processed transactions efficiently, maintaining accuracy in cash handling.
• Resolved customer inquiries and complaints, fostering positive relationships and satisfaction.
• Implemented promotional strategies to boost seasonal sales and customer engagement.

Coordinated with healthcare professionals to facilitate effective end-of-life support for a loved one.

• Streamlined opening and closing procedures as integral member of store staff.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Submitted reports to senior management to aid in business decision-making and planning.

• Collaborated with clients to plan shoots and boost satisfaction with photos.
• Explained price and package details to customers.
• Calculated pricing, applied discounts and collected payments to process transactions.
• Answered questions about current promotions and resolved issues according to store policies.
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
• Responded to customer questions about products and services.

• Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
• Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
• Partnered with store leadership team to learn and understand management processes and reports.
• Developed extensive product knowledge, growing revenue and building consumer base.
• Protected store assets by assisting with audits, routine cycle counts and physical inventory.
• Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
• Performed store opening and closing tasks to comply with preset store operations guidelines.
• Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.