Laura Young

Provided daily care for mother with dementia, ensuring proper nutrition and hydration.

Accompanied mother to medical appointments and surgical procedures to support health management.

Oversaw financial arrangements for long-term care, facilitating smooth transitions and compliance.

• Expertly handled all paperwork, including court documents, to maintain compliance and organization.

• Executed outbound calls to promote extended warranties, resulting in increased vehicle sales.
• Handled inbound calls for scheduling service appointments across Kengarff dealerships, improving customer access to services.
• Led corporate call center team, ensuring high performance and customer satisfaction.
• Engaged customers in discussions about vehicle selling options, generating additional sales opportunities.

I worked for my father at his business Eagle Machine since I was a young girl. I did get certified as a welder in 2005.

• I was responsible for cutting metal, cleaning up and office work.
• Coordinated office activities and ensured records were well-organized.
• Conducted cleaning duties to ensure a safe and tidy workspace.

Maintained carpets and hardwood surfaces to high standards of cleanliness.

Cleaned three homes for a single family, creating a consistently tidy and organized living space.

• Executed household chores, including laundry, floor care, and window cleaning, contributing to overall home maintenance.
• Conducted thorough dusting and organized paperwork, enhancing efficiency in employer's business operations.