Laura B. Lozano Molina
Laredo,TX
Summary
Results-driven Customs Specialist with extensive experience in customs compliance, cross-border transactions, and auditing. Bilingual communicator adept at problem-solving and ensuring regulatory adherence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customs Specialist
TOC Logistics International, LLC.
Laredo, TX
07.2018 - Current
- Clear air, ocean, and truck shipments ensuring adherence to trade regulations and policies.
- Audit commercial documents for accuracy, verifying description, value, country of origin and PGA requirements.
- Perform daily follow up on all open issues with clients, carriers, forwarders, CBP, and PGAs to resolve any issues in clearance processing.
- File ISF for ocean shipments.
- File AES ensuring compliance with regulations.
- Arrange final mile delivery for air and ocean shipments.
- Perform problem-solving to provide exceptional customer service.
- Managed approximately 30 incoming emails and calls per day from customers.
- Develop and maintain relationships with customs brokers, freight forwarders and customers.
- Perform other duties as assigned including statement payment processing, 100% entry audits, and CBP payments.
Import Supervisor
Scarbrough International
Laredo, TX
08.2015 - 07.2018
- Oversaw import documentation compliance, ensuring adherence to customs regulations and company policies.
- Set up customer accounts including relationships with suppliers, billing, and parts database creation.
- Maintained excellent working relationships with clients and carriers.
- Performed all functions required by the brokerage department to service the client.
- Managed all aspects of the entry process from receipt of documents to billing.
- Served as point-of-contact for internal and external questions dealing with import operations to drive consistent communication.
- Processed customs declarations and maintained records of customs documents.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
Import Supervisor
Laredo Becnel
Laredo, TX
06.2006 - 08.2015
- Set up customer accounts including parts database.
- Supervised 2 team members.
- Reviewed and approved Powers of Attorney.
- Oversaw customs compliance processes, ensuring adherence to trade regulations and policies.
- Performed all functions required by the brokerage department to service the client.
- Audited customs entries, in-bonds and customs statements.
- Processed statement payment processing.
- Assisted in various office functions including billing and collections.
Education
MBA - Business Administration
Texas A&M International University
Laredo, TX12.1994
Skills
- Customs compliance
- Cross-border transactions
- Customs auditing
- Customer service
- Problem-solving skills
Certification
Certified Customs Specialist (CCS)
Languages
English
Spanish
Timeline
Customs Specialist
TOC Logistics International, LLC.
07.2018 - Current
Import Supervisor
Scarbrough International
08.2015 - 07.2018
Import Supervisor
Laredo Becnel
06.2006 - 08.2015
MBA - Business Administration
Texas A&M International University