Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Laura Daniela Cardona

New York,NY

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Hilton Garden Inn
New York, NY
09.2023 - Current
  • Checked guests in and out, addressing their needs promptly and professionally
  • Offered information about New York to enhance guest stay.
  • Answered phones, responded to inquiries, and took messages.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Resolved customer complaints promptly and courteously.
  • Processed payments accurately and efficiently.

Social Media Intern

WOTR
Orlando, FL
06.2023 - 10.2023
  • Spearheaded the creation of impactful campaigns for upcoming events
  • Developed engaging social media posts to foster member interaction
  • Utilized analytics to assess campaign effectiveness, driving continuous improvement.
  • Scheduled postings for optimal reach according to best practices guidelines.
  • Generated ideas for original content that resonates with target audience.
  • Assisted in creating and executing social media campaigns to increase brand awareness.

Cashier

Panera Bread
Orlando, FL
02.2023 - 10.2023
  • Ensured swift and friendly service, handling cash transactions
  • Maintained a positive atmosphere, greeting customers with a smile to enhance their experience.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered customer inquiries regarding store policies and procedures.

Cashier

5 Below
Orlando, FL
02.2022 - 01.2023
  • Guide customers through the store and facilitate efficient self-checkout processes
  • Handle returns and exchanges, addressing customer concerns promptly
  • Assist customers in locating specific items, demonstrating a commitment to meeting their needs.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

BBA - Marketing

Pace University
New York, NY
05-2027

Skills

  • Bilingual ( Spanish and English)
  • Effective communication
  • Focused detail
  • Highly organized

Affiliations

  • Member of Circle K and Profashionals

Languages

Spanish
Professional

Timeline

Front Desk Agent

Hilton Garden Inn
09.2023 - Current

Social Media Intern

WOTR
06.2023 - 10.2023

Cashier

Panera Bread
02.2023 - 10.2023

Cashier

5 Below
02.2022 - 01.2023

BBA - Marketing

Pace University

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Laura Daniela Cardona