Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Classroom Paraeducator
West Hartford Public School, Smith STEM School
West Hartford , CT
10.2008 - Current
Kindergarten
Assists teachers with curriculum planning, supervision, and teaching of children in a classroom setting; assists in presenting and reinforcing learning concepts.
Set up equipment and help prepare materials for instruction
Make photocopies Assist teacher in staying organized
Front Desk Receptionist
William Raveis Real Estate
West Hartford, CT
10.2007 - 01.2008
scheduled appointments on the telephone, in person and electronically.
performed other clerical duties
Transcribed phone messages and relayed to appropriate personnel.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Licensed P&C Insurance Agent
The Hartford
Southington, CT
07.1997 - 10.2000
Worked with AARP customers
Provided quality customer service to clients through telephone interactions
Filled in for Sales Representatives when needed
Worked within a Window-based PC environment
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Recommended coverage to customers, thoroughly explaining details.
Waitress
Chili’s Bar & Grill
Glastonbury, Newington, CT
08.1991 - 07.1997
Prepared and served food to customers
Handled monetary transactions
Maintained restaurant cleanliness
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Office Assistant
Dr. George Baranowskij, DDM
Newington, CT
01.1993 - 01.1995
Assisting doctor with patients
Interacted with patients by phone, email or in-person to provide information.
Appointment setting and billing
Prepare tools needed for doctor. Created molds of patient’s teeth
Completed clerical tasks such as filing, copying and distributing mail.
Executed record filing system to improve document organization and management.
Education
Manchester Community College
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CCSU
1992
High School Diploma - undefined
Conard High School
1991
Skills
COMPUTER SKILLS:
Microsoft Word, Excel, PowerPoint and Outlook Knowledge of
PowerSchool Smartboard
Positive Attitude and Energetic
Telephone Etiquette
Call Answering and Routing
Making Appointments
Google Calendar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Classroom Paraeducator
West Hartford Public School, Smith STEM School
10.2008 - Current
Front Desk Receptionist
William Raveis Real Estate
10.2007 - 01.2008
Licensed P&C Insurance Agent
The Hartford
07.1997 - 10.2000
Office Assistant
Dr. George Baranowskij, DDM
01.1993 - 01.1995
Waitress
Chili’s Bar & Grill
08.1991 - 07.1997
Manchester Community College
undefined
CCSU
High School Diploma - undefined
Conard High School
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