Design and build an international-focused website to support global applicants
Optimize site navigation and content structure to meet the specific needs of international audience
Collaborate with marketing and international team to ensure the site aligns with MI's brand and recruitment goals
IT Helpdesk Coordinator
Musicians Institute
08.2021 - Current
Resolved technical issues for Windows & macOS users, using clear communication to improve user experience and support
Managed user accounts across Active Directory, Microsoft 365, and Google Admin, supporting efficient system access and flows
Updated and maintained WordPress website, implementing design changes that improved site usability and visual consistency
Student Web Designer Assistant
University Student Union, CSUN
08.2023 - 01.2024
Built and designed engaging email blasts using HTML/CSS in Adobe Dreamweaver
Updated and added calendar events to the USU websites to encourage community engagement
Assisted in a seamless website migration to a new web platform for improved user experience
User Experience Research Assistant
Creative Coding, UCSC
04.2021 - 06.2021
Conducted user interviews with digital artists via Zoom to test the usability and design decisions of a generative art tool based on slime mold behavior
Transcribed Zoom recordings in Adobe Premiere Pro, ensuring confidentiality of the participants
Student Initiated Outreach Coordinator
Engaging Education, UCSC
01.2021 - 07.2021
Conducted extensive research on the current needs of high school students through academic readings and widely distributed surveys
Established and maintained relationships with local high schools
Co-facilitated a 4-hour virtual conference of 75+ participants featuring workshops that empowered youth to pursue higher education
First Aid Responder / Sports Rehabilitator at St. Monica Catholic High SchoolFirst Aid Responder / Sports Rehabilitator at St. Monica Catholic High School