Laura Johana Monsalve Arboleda
Austin,Texas
Summary
My true goal is to work in an entry-level office environment. I have experience in food service jobs, such as bussing and cake decorating, which has taught me excellent customer service and creativity skills, but I feel I'm ready to take a step forward in my career and apply my skills to an office job. I'm excited to learn and grow in a more professional work environment.
Overview
20
20
years of professional experience
Work History
Bakery Production Worker
HEB
Austin, Texas
10.2024 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated mixing equipment to prepare dough for various baked goods.
Busser
Elizabeth Street Cafe
Austin, TX
05.2024 - 10.2024
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
Busser
Swedish Hill Winery
Austin, Texas
11.2023 - 01.2024
- Cleaned spills from table surfaces immediately after incidents.
- Bussed used dishes off tables once guests finished meals.
- Stocked bussing stations efficiently with napkins, straws, and condiments.
- Organized dishwashing areas for optimal efficiency in operations.
Office Clerk
Agrocableacero
Apartado , Colombia
02.2006 - 05.2018
- Supported filing and organization of company documents and records.
- Operated office equipment, including printers, copiers, and fax machines.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Teaching Assistant
Institucion Educactiva Policarpa Salavarrieta
Apartado, Antoquia, Colombia
04.2010 - 12.2015
- Assisted teachers in planning and delivering engaging lesson plans.
- Organized classroom materials and resources for effective teaching sessions.
Education
Small Business Management Series
Austin Community College
Austin, TX08-2025
Information And Computer Systems
Sena
Medellin, Colombia 06-2007
Windows
Sena
Medellin, Colombia04-2007
Basica Excel
Sena
Medellin, Colombia03-2006
Avanzado Excel
Sena
Medellin, Colombia01-2006
High School Diploma -
Instituto Tecnico Comercial
Amaga, Colombia12-2005
Skills
- Microsoft Excel
- Office administration
- Workplace cleanliness
- Basic math
- Dining room organization
- Time management
Education and Training
other,other
Languages
Spanish
Full Professional
English
Limited
Affiliations
- I love and am passionate about working! I consider myself very responsible, respectful, cheerful, and positive. I'm always willing to help and support in any way needed.
Timeline
Bakery Production Worker
HEB
10.2024 - Current
Busser
Elizabeth Street Cafe
05.2024 - 10.2024
Busser
Swedish Hill Winery
11.2023 - 01.2024
Teaching Assistant
Institucion Educactiva Policarpa Salavarrieta
04.2010 - 12.2015
Office Clerk
Agrocableacero
02.2006 - 05.2018
Small Business Management Series
Austin Community College
Information And Computer Systems
Sena
Windows
Sena
Basica Excel
Sena
Avanzado Excel
Sena
High School Diploma -
Instituto Tecnico Comercial
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