Megan Swaine
Lancaster,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bakery Production Worker
Dashs Market
08.2021 - Current
- Assist in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Supported efficient bakery operations through effective communication with team members regarding task assignments and workflow adjustments.
Account Specialist
Shutterfly, Lifetouch
08.2021 - 02.2023
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Managed multiple customer accounts simultaneously, prioritizing tasks and managing time effectively.
- Prioritizing customer accounts to ensure a smooth picture day
Hostess
The Melting Pot
12.2018 - 08.2021
- Maintain a clean environment up at host desk and the restrooms
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Janitor
American Janitorial Service
08.2015 - 01.2018
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Kept building spaces premises clean inside and outside.
Education
Bachelor of Arts - Media Production
SUNY Buffalo State
Buffalo, NY12.2024
Associates of Arts and Sciences General Studies -
Erie Community College
Buffalo, New York02.2024
Regents Diploma -
Lancaster High School
Lancaster, New York06.2018
Skills
- Presentation Skills
- Microsoft Office
- Updating Customer Accounts
- Excel
- Customer Service
- Adobe
Extracurricular Activities
Lancaster Performing Arts Academy grades 10th-12th Most positive award for Performing Arts Academy Participated in a New York State School Music Association (NYSSMA) Solo Performed in Area All State Choir
Timeline
Bakery Production Worker
Dashs Market
08.2021 - Current
Account Specialist
Shutterfly, Lifetouch
08.2021 - 02.2023
Hostess
The Melting Pot
12.2018 - 08.2021
Janitor
American Janitorial Service
08.2015 - 01.2018
Bachelor of Arts - Media Production
SUNY Buffalo State
Associates of Arts and Sciences General Studies -
Erie Community College
Regents Diploma -
Lancaster High School