Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laurali Pingleton

McKinney,TX

Summary

Attentive and focused healthcare professional offering hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in inpatient care, assessments, and health education. A reliable employee seeking a Medical Assistant position, offering excellent communication and good judgment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Babysitter

Families In The Community
McKinney , TX
06.2021 - Current
  • Communicated positively with up to 6 children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up theplay room.
  • Prepared healthy, age-appropriate snacks and meals.

Waitress

Olive Garden Restaurant
McKinney, TX
10.2020 - 04.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs, on up to 6 tables at a time.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Guest Service Associate

Racetrac Gas Station
McKinney, TX
02.2020 - 08.2020
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores by at least 60%.
  • Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.

Shift Leader

Panda Express
Gainesville, TX
09.2018 - 10.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

Real Estate License - Real Estate Agent

Champions School of Real Estate
Plano, TX
06.2022

Associate of Arts - Health Sciences (Nursing)

North Central Texas College
Gainesville, TX
05.2021

High School Diploma -

Gainesville High School
Gainesville, TX
05.2019

Skills

  • Medical Terminology
  • Cleaning and Organizing
  • Height and Weight Measurement
  • Critical Thinking
  • Proper Waste Disposal
  • Vitals Collection and Documentation
  • Patient Relations
  • HIPAA Compliance
  • Phlebotomy Functions
  • Exceptional Communicator

Certification

  • CMA - Certified Medical Assistant (Expired)

Timeline

Babysitter

Families In The Community
06.2021 - Current

Waitress

Olive Garden Restaurant
10.2020 - 04.2021

Guest Service Associate

Racetrac Gas Station
02.2020 - 08.2020

Shift Leader

Panda Express
09.2018 - 10.2019

Real Estate License - Real Estate Agent

Champions School of Real Estate

Associate of Arts - Health Sciences (Nursing)

North Central Texas College

High School Diploma -

Gainesville High School
Laurali Pingleton