Works closely withProject Lead of LTCF,and CDRUbranch to document labs, exposure
dates, LTCF awareness of exposure, and expected end date for active investigation.Data
teamwill confirm any hospitalizations with LTCF MD/Epi prior to logging, ensuring
smooth communication andreporting to appropriategroups and departments.
Entering data in CalConnect, CalRedie, LTCF tracker with new cases of Covid-19
Manages data onwhich facilities request support for testing
Supports removal of any facility from Active Investigations list,and places them within
the Resolved tab for tracking of all exposures within San Francisco’s LHJ
Supports ensuring response testing by filling out testing request forms and sending it over
to the testing branch.
Summarizes overall daily data (total # of cases in each congregate setting, # of sites with
at least one case,etc.) forCDRU/LTCFleadership.
Sends facilities reminder emails when expecting case investigations, daily outbreak
reports and testing results.
Communicable Disease Investigator
Public Health, San Francisco, Public
03.2021 - 09.2021
Working with the San Francisco County in preventing the spread of COVID-19 in a high
volume setting
Conducting investigations regarding cases & contacts information (e.g.
Hospitalization
status, symptom status, Covid-19 test results, false positive, possible reinfection, etc.)
Preparing specimens and shipping documents for send out to partners (e.g Kaiser, Color,
PHL, CDPH etc.)
Utilizing databases such as CalConnect, excel sheet and access for data entry, locating
patient information, routing samples for testing, and tracking pending samples
Serving as a liaison between VRDL and its partners and stakeholders to obtain, retrieve,
and maintain epidemiological information for patient and specimen tracking
Evaluating clinical notes regarding diagnosis of COVID-19
Interviewing patients and contacting labs to gain narrative data for variant results
Proposing possible treatments and interventions to improve quality of life
Laura Lucas Pablo
lclucaspablo@ucdavis.edu #(510)-485-1764
Reporting results and suggestions to healthcare professionals and public health
departments.
Case Investigator
COVID-19, Berkeley California, Lifelong Medical Center
08.2020 - 03.2021
Utilizing CalCONNECT software to assign/accept minimum of 10 Covid-19 cases a day
Aid in making calls, inputting patient information, flagging high risk situations, referring
cases to the Team Lead, and communicating with other Public Health Departments
regarding new cases.
Assume responsibility from registering community members for Covid-19 vaccine
Assists with communicable disease outbreak investigations and disease control efforts,
including gathering information, interviewing patients and their contacts, and tracking all
work in online databases and platforms
Weekly meetings/training aimed to discuss and improve the process of patient outreach in
accordance with HIPAA regulations.
Perform training to new Covid-19 Case Investigators utilizing MicroSoft and Zoom.
Testing Assistant
COVID, Neighborhood Health Center
San Francisco, California
05.2020 - 08.2020
Obtaining insurance information and verifying eligibility and benefits for at least 75
patients a day
Communicating medical terms and principles of exposure, infection, symptoms of
Covid-19.
Counseling and handling customer service request while helping with clinic office needs
Tenaciously seek answers to resolve patient questions and concerns
Referring patients and contacts for further care if needed
Working successfully with diverse population in the San Francisco area
Assisting nurses with COVID-19 testing to more than 70 patients per day
.
Student Manager
Davis, California University of California, Davis Bookstore Tech Hub
10.2019 - 06.2020
Ensure that the building is secure with properly armed doors, while supervising a staff up
to 75 cashier employees.
Acts as an assistant to the hiring committee that manages the hiring and training process
for new employees.
Ensure that cash drawers are balanced at the end of every shift with $1500
Collaborate with other managers, supervisors and employees to handle emergency
situations when they arise.
Laura Lucas Pablo
lclucaspablo@ucdavis.edu #(510)-485-1764
Ability to perform work in a fast and independent environment
Demonstrate a strong ability to analyze problems while conducting meetings and
following agendas.
Member
University of California, Recreation Center
07.2018 - 06.2020
Services Lead Davis, California, Provide excellent customer service skills when selling gym memberships and swiping
customers into the facility.
Worked alongside with the Building Supervisor to handle challenging and difficult
situations.
Provide guided tours throughout a 300,000 square foot facility.
Organize customers’ membership information into the files and record system.
Ensure that the cash drawer is properly balanced with $200 at the end of each shift.
Assist with processing lost & found items and locker service.
First aid, CPR, and AED certified.
University of California, Davis, University of California, Davis Healthy Aggie Intern Davis, California, Davis, Recreation Center
12.2018 - 06.2019
Provided Nutrition Drop-in advice at the Fitness and Wellness Center.
Promoted health to all UC Davis student and community by providing weekly healthy
recipes
Organized special events during the quarter to improve health on campus
Conducted weekly research and collected data on healthy eating and presented in front of
student athletes.
Education
B.S - Human Development, Public Health Minor
University of California
June 2020
Skills
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Zoom, MS
Teams)
Experience using EPIC, CalConnect, CalRedie, NextGen, Accurint, CAIR2
Strong understanding of HIPAA and privacy laws
Excellent interpersonal communication skills
Benefits, Selling
Cashier, San
Color, Shipping
Interpersonal communication, Spanish
Counseling, Supervisor
CPR, Supervising
Excellent customer service
Customer service
Data entry
Databases
Diagnosis
Doors
English
Special events
Fast
Filling
First aid
Forms
Hiring
Insurance
Team Lead
Notes
Meetings
Access
Excel
Microsoft Office Suite
Office
Outlook
PowerPoint
Word
Works
Quality
Reporting
Research
Routing
Timeline
Care Facility Specialist
Term, Francisco, Public Health
09.2021 - Current
Communicable Disease Investigator
Public Health, San Francisco, Public
03.2021 - 09.2021
Case Investigator
COVID-19, Berkeley California, Lifelong Medical Center
08.2020 - 03.2021
Testing Assistant
COVID, Neighborhood Health Center
05.2020 - 08.2020
Student Manager
Davis, California University of California, Davis Bookstore Tech Hub
10.2019 - 06.2020
University of California, Davis, University of California, Davis Healthy Aggie Intern Davis, California, Davis, Recreation Center
Behavioral Health Clinician at San Francisco City & County Department of Public HealthBehavioral Health Clinician at San Francisco City & County Department of Public Health
Workforce Development Specialist at San Francisco Department Of Public HealthWorkforce Development Specialist at San Francisco Department Of Public Health
Facility Charge Nurse, Long Term Care Facility at Chartwell Trilogy Long Term Care ResidenceFacility Charge Nurse, Long Term Care Facility at Chartwell Trilogy Long Term Care Residence