Lauran Brown

• Schedule and complete 2 visits per patient on services.
• Conduct daily ADLs during scheduled patient visits.
• Input EMR into CellTrak.
• Report patient changes, facility changes, and order all supplies for patients.
• Work closely with RN Case Manager to assure all patients needs are taken care of as well as any family needs.
• Follow strict CDC guidelines and COVID protocols.

• Worked with Teachers on maintaining and staying up to date on state required training.
• Organized accounts receivable and attendance records.
• Researched, evaluated, and ordered new materials necessary for curriculum.
• Planned monthly and weekly curriculum calendars, school newsletter, menus, and all other flyers and forms for the school with diligence and creativity.
• Maintained all curriculum, staff, and parent communication boards.
• Assisted in the maintenance of the company's social media and email accounts.

• Filled various auto, property, glass, and roadside claims.
• Handling high call volumes from customers across the country.
• Collected information from customer on each claim and input it into the system.
• Knowledge of claim systems (Hero, Honk, SV2, etc.).
• Weekly meetings with performance coaches/supervisors with constructive feedback.

• Managed 75+ client portfolios.
• Organized the invoice batches with diligence and extreme attention to detail.
• Worked closely with the Finance Department to ensure same day funding for client accounts.
• Support inside sales team and provided necessary tools to accomplish their target goals.
• Used Microsoft Word and Excel to produce clients agreement.
• Utilized the Experian website to run credit applications.
• Utilized the UCC, IFA, and Validity systems to run criminal and asset reviews on current and potential clients.
• Collaborated with brokers via Quick Pay in the Cadence platform to ensure a timely and accurate pay outs.

Title Processor|Peoples First Title, LLC

Prairie Village , KS - June 2011 - June 2013

• Processed loans through the Title Trax software
• Scheduled closing meetings with borrowers and corresponding real estate agents
• Obtained copies of appraisals and submitted applicant files for review
• Performed daily administrative tasks as required