Laurana Quanstrom
Kenner,LA
Summary
Motivated individual with a proven track record in customer service and sales. Skilled at cultivating strong customer relationships and gaining a deep understanding of their needs. Possesses excellent communication and interpersonal skills for delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Direct Sales Representative
CROSSMARK
New Orleans
10.2021 - Current
- Sales Representative on a Dedicated team for Kimberly Clark
- Building relationships with management teams throughout the Greater New Orleans area
- Maintaining products, building displays and communicating upcoming displays, and new products for Kimberly Clark.
Store Manager
Sally Beauty
New Orleans
08.2019 - 10.2021
- In charge of daily store operations
- Scheduling, hiring merchandising.associate supervision
- Often chosen to assist new store managers with operational tasks.
Customer Service Staff
Publix Super Markets
03.2013 - 08.2019
- Front end supervision of cashiers and front end service clerks
- Money Service transactions, refunds, lottery transactions, and ensuring department runs smoothly.
Education
No Degree - Music Education
University of Tennessee Chattanooga
Chattanooga, TNHigh school diploma -
Alan C Pope high Scool
Marietta, GA06.1998
Skills
- Cash Handling
- Loss Prevention
- Merchandising
- Planograms
- Profit & Loss
- Recruiting
- Retail Management
- Store Management Experience
- Payroll
- Sales Management
- Pricing
- Management
- Supervising Experience
- Retail Sales
- Inventory Control
- Assistant Manager Experience
- Operations Management
- Customer service
- Microsoft Office
- Microsoft Excel
- Front desk
- Organizational skills
Goal-Oriented
Customer Relationship Management
Relationship Development
Sales Strategies
Opening and closing procedures
Point of sale operation
Stock management
Food safety and sanitation
Teamwork and Collaboration
Problem-Solving
Time Management
Order Processing
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, 06/01/21, Motivating others to achieve objectives and identifying improvements or corrective actions
Timeline
Direct Sales Representative
CROSSMARK
10.2021 - Current
Store Manager
Sally Beauty
08.2019 - 10.2021
Customer Service Staff
Publix Super Markets
03.2013 - 08.2019
No Degree - Music Education
University of Tennessee Chattanooga
High school diploma -
Alan C Pope high Scool