Laurana Quanstrom
Kenner,LA
Summary
Motivated individual with a proven track record in customer service and sales. Skilled at cultivating strong customer relationships and gaining a deep understanding of their needs. Possesses excellent communication and interpersonal skills for delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Direct Sales Representative
CROSSMARK
10.2021 - Current
- Sales Representative on a Dedicated team for Kimberly Clark
- Building relationships with management teams throughout the Greater New Orleans area
- Maintaining products, building displays and communicating upcoming displays, and new products for Kimberly Clark.
Store Manager
Sally Beauty
08.2019 - 10.2021
- In charge of daily store operations
- Scheduling, hiring merchandising.associate supervision
- Often chosen to assist new store managers with operational tasks.
Customer Service Staff
Publix Super Markets
03.2013 - 08.2019
- Front end supervision of cashiers and front end service clerks
- Money Service transactions, refunds, lottery transactions, and ensuring department runs smoothly.
Education
No Degree - Music Education
University of Tennessee Chattanooga
Chattanooga, TNHigh school diploma -
Alan C Pope high Scool
Marietta, GA06.1998
Skills
- Cash Handling
- Loss Prevention
- Merchandising
- Planograms
- Profit & Loss
- Recruiting
- Retail Management
- Store Management Experience
- Payroll
- Sales Management
- Pricing
- Management
- Supervising Experience
- Retail Sales
- Inventory Control
- Assistant Manager Experience
- Operations Management
- Customer service
- Microsoft Office
- Microsoft Excel
- Front desk
- Organizational skills
Goal-Oriented
Customer Relationship Management
Relationship Development
Sales Strategies
Opening and closing procedures
Point of sale operation
Stock management
Food safety and sanitation
Teamwork and Collaboration
Problem-Solving
Time Management
Order Processing
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, 06/01/21, Motivating others to achieve objectives and identifying improvements or corrective actions
Timeline
Direct Sales Representative
CROSSMARK
10.2021 - Current
Store Manager
Sally Beauty
08.2019 - 10.2021
Customer Service Staff
Publix Super Markets
03.2013 - 08.2019
No Degree - Music Education
University of Tennessee Chattanooga
High school diploma -
Alan C Pope high Scool
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