Laurance Snowden
Madras,OR
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
References:
Overview
10
10
years of professional experience
Work History
Motorcycle Sales Manager
WildHorse Harley-Davidson and Kawasaki
Bend, OR
11.2023 - 02.2026
- Managed inventory levels to ensure availability of popular motorcycle models and accessories.
- Developed training programs for new sales associates on product knowledge and customer service.
- Conducted regular performance reviews to provide feedback and set goals for team members.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Completed day-to-day duties accurately and efficiently.
- Navigated difficult workforce transitions with honesty, clarity, and empathy, ensuring impacted employees were treated with dignity.
Vehicle Salesperson
RideNow Powersports
Las Vegas, NV
04.2018 - 11.2023
- Mostly Floors sales with direct interaction customer cradle to grave with sales off new and used vehicles
- Also tranfered into internet sales towards the end of employment exceled in that dept.
- Assisted customers with online orders, providing technical support and product information.
- Demonstrated expertise in web-based sales applications to assist customers in navigating the site.
- Provided personalized recommendations based on customers' stated preferences and interests.
- Maintained accurate records of all customer interactions utilizing CRM software systems.
Pre Apprentice
Local 525
Las Vegas, NV
11.2022 - 03.2023
- Assisted experienced tradespeople with installation and maintenance of equipment.
- Maintained accurate records of jobs completed and materials used.
- Performed minor repairs to tools, machinery, and equipment.
- Followed all established safety protocols on the job site.
- Organized tools, supplies, and other materials required for each project.
- Worked with hand tools such as hammers, saws, drills and other power tools safely and accurately.
- Loaded and unloaded building materials from delivery trucks onto job sites.
- Operated equipment with strong focus on safety and ground communication.
Lube Technician
Terribles lube shop
, NV
09.2015 - 06.2018
- Performed oil changes and lubrication services on a variety of vehicles.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Installed new windshield wiper blades and checked tire pressure.
- Tested batteries using specialized equipment such as digital multimeters.
Education
High School Diploma -
Basic Academy Of Int'l Studies High School
Henderson, NV06.2017
Skills
- Pricing Adjustment
- Order Fulfillment
- Vehicle Inspection
- Team Training and Coaching
- Time Management
- Negotiation Skills
- Inventory Coordination
- Cost-Benefit Analysis
- Client Relationship Development
- Attention to Detail
- Communication
- Reliable and Trustworthy
Refereces
WildHorse Harley-Davidson and Kawasaki
Angy 541-706-0629 & John Strewart 480-789-9159 Owners
Fred Meza 541-647-9334 Former Sales manager
Ridenow Powersports on Boulder
Jarvis, General Manager, 702-281-1271.
Gabe O. General Manager 541-225-8988.
Melissa O. Internet Manager 725-724-5732.
Union Local 525 Plumbing & Pipe Fitting
Christopher M. Union General Foreman 702-491-4070
Mike M. Union Foreman 702-334-9775.
Terrible Hurbst Lube Shop 108
Shane Shop manager 702-845-9227
Timeline
Motorcycle Sales Manager
WildHorse Harley-Davidson and Kawasaki
11.2023 - 02.2026
Pre Apprentice
Local 525
11.2022 - 03.2023
Vehicle Salesperson
RideNow Powersports
04.2018 - 11.2023
Lube Technician
Terribles lube shop
09.2015 - 06.2018
High School Diploma -
Basic Academy Of Int'l Studies High School