Jake Cummings
Braselton,GA
Summary
Dedicated and very detail oriented Sales Manager and previous Finance Director. Always willing to go the extra mile for customers and my team. Business Manager and Finance Director for 3.5 years and now working as Sales Manager with a team of 11 Sales Professionals to maximize dealer profit and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Manager
Greene County Sheriff's Office
Gainesville , GA
06.2024 - Current
- Responsibly oversaw and operated sales department on a day-to-day basis, ensuring effective execution of duties by team members.
- Implemented effective tactics to boost market share through innovative sales approaches.
- Stayed informed on current automotive industry trends and advancements.
- Negotiated customer deals to ensure swift and efficient closure of sales transactions.
- Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
- Analyzed customer feedback to identify opportunities to improve customer satisfaction ratings.
- Provided follow-up service after the purchase of a vehicle to ensure customer satisfaction.
- Delivered targeted training sessions to boost sales staff's customer service skills and product knowledge.
Finance Director
Greene Ford Co
Gainesville , GA
09.2023 - Current
- Developed loan contracts and explained contract terms to clients.
- Identified valuable solutions for customers with credit problems.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Informed customers of loan application requirements and deadlines.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Reorganized finance and accounting departments to improve efficiency and cut excess spending.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Coordinated preparation of external audit materials and external financial reporting.
Finance Manager
Gwinnett Place Nissan
Duluth , GA
09.2022 - 09.2023
- Educated customers about manufacturer and dealer policies, procedures and service options.
- Reviewed purchases and sales contracts for compliance with dealer and legal standards.
- Promoted additional protections such as gap insurance to customers.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Internet Sales Consultant
Greene Ford
Gainesville , GA
03.2022 - 08.2022
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
- Engaged in timely customer communication to resolve issues and identify sales opportunities.
- Demonstrated exceptional customer service skills and translated complex conversations into simple solutions and sales.
Finance Manager
Gwinnett Place Ford
Duluth , GA
07.2020 - 02.2022
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Collaborated with lending representatives to obtain financing and complete sales.
- Educated customers about manufacturer and dealer policies, procedures and service options.
- Reviewed purchases and sales contracts for compliance with dealer and legal standards.
- Promoted additional protections such as gap insurance to customers.
- Maximized productivity by quickly coordinating and processing sales contracts using CDK, Route One and ADP.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Internet Sales Manager
Akins Ford
Winder , GA
07.2014 - 06.2020
- Maintained relationships and followed up with customers.
- Negotiated product sales and trade-in deals for maximum profit.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Education
Some College (No Degree) - Business Management
Georgia Perimeter College
Lawrenceville, GASkills
- Sales Expertise
- Pricing Adjustment
- Marketing Understanding
- Organizational Skills
- Supervision & Leadership
- Microsoft Office
- Basic Math
- Planning & Organizing
- Problem Resolution
- Friendly, Positive Attitude
- People Skills
- Customer Service
- Team Management
- Reliable & Trustworthy
- Critical Thinking
- Data Management
- Business Forecasting
- Sales operations
Timeline
Sales Manager
Greene County Sheriff's Office
06.2024 - Current
Finance Director
Greene Ford Co
09.2023 - Current
Finance Manager
Gwinnett Place Nissan
09.2022 - 09.2023
Internet Sales Consultant
Greene Ford
03.2022 - 08.2022
Finance Manager
Gwinnett Place Ford
07.2020 - 02.2022
Internet Sales Manager
Akins Ford
07.2014 - 06.2020
Some College (No Degree) - Business Management
Georgia Perimeter College
Similar Profiles
Jordan KnowlesJordan Knowles
Patrol Supervisor at Greene County Sheriff's OfficePatrol Supervisor at Greene County Sheriff's Office
Helle Green RambaudHelle Green Rambaud
Detention Officer at Greene County Sheriff's OfficeDetention Officer at Greene County Sheriff's Office
Clark WallisClark Wallis
Deputy Sheriff at Greene County Sheriff's OfficeDeputy Sheriff at Greene County Sheriff's Office