LAURA SOFIA RINCON
ATLANTA,GA
Summary
Proven achiever with experience at Legal Immigration Firm INC, adept in bilingual communication and efficient data entry techniques. Excelled in enhancing client satisfaction and revenue collections through meticulous follow-ups and strong teamwork. Demonstrated ability to maintain confidentiality and foster trust, significantly improving service quality and operational efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level case manager position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Medical Biller/Personal Injury
Life Balance Pain Care
2024.01 - Current
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Monitored medical treatment progress, maintaining open lines of communication with healthcare providers and attorneys involved in the client''s care plan.
- Maintained confidentiality while handling sensitive personal injury claims, fostering trust between our firm and its clients.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Immigration Legal Assistant
Legal Immigration Firm INC
2023.01 - 2024.01
- Streamlined immigration case processing by efficiently organizing and maintaining client files.
- Interacted with telephone callers and answered questions about immigration attorneys' services.
- Served as legal team's liaison with other immigration-related service providers to improve quality of client services.
- Enhanced client satisfaction by providing timely updates on case progress and responding promptly to inquiries.
Head Bartender
Fogon and Lions
2023.01 - 2024.01
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
- Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
- Established strong vendor relations for reliable product availability while negotiating favorable pricing terms that positively impacted profitability margins.
Education
Associate of Science - Business Management
Georgia State University
Atlanta, GABachelor of Arts - Communication Studies
Georgia State Univeristy
Atlanta, GA05.2026
Skills
- Bilingual in Spanish and English
- Microsoft PowerApps
- Teamwork and Collaboration
- Efficient Data Entry Techniques
- Editing and proofreading
- Skilled Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Biller/Personal Injury
Life Balance Pain Care
2024.01 - Current
Immigration Legal Assistant
Legal Immigration Firm INC
2023.01 - 2024.01
Head Bartender
Fogon and Lions
2023.01 - 2024.01
Associate of Science - Business Management
Georgia State University
Bachelor of Arts - Communication Studies
Georgia State Univeristy
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