Laura Vanessa Martinez
San Antonio,TX
Summary
Skilled in having a friendly empathetic demeanor. Able to communicate clearly to cultivate new and maintain existing customer relationships. Experienced in research analysis and program development. Adept in managing complex projects to deliver strategic results, identifying areas of improvement, needs and recommendations for a solution. Proven ability to combine vision, ingenuity, and strong business acumen with well-developed project management and leadership qualities to support organizational effectiveness, reach and overall expansion.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
J4 Biologics
11.2022 - Current
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Inspected sterile package integrity prior to distribution.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Recorded biologicals and test results.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
- Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
Sales Consultant
Ace Mart Restaurant Supply
06.2015 - 11.2022
- Adhere to company policies pertaining to the proper handling of money, deposits, payments, cash, credit cards, A/R accounts, wire transfers and checks
- Set up register tills for start of day; count and close them out at the end of day
- Continuously interact with food service professionals, manufacture representatives, and media sources
- Keeping in the know with the industry by traveling to industry trade shows across the country
- Provide customers with in-depth knowledge of food service supplies, in stock equipment, furniture and tabletop merchandise and their applications
- Coach, teach, and train fellow team members on products and procedures
- Maintain an organized approach to key account management while constantly seeking new accounts in the area
- In charge of organizing shipments from the store, as well as special orders for certain accounts
- Oversee the deliveries from the store for other associates
- Consistently exceeding company sales quotas with personal sales averaging350k annually; currently the second highest in sales in the company
- Develops strong professional relationships with existing customers and continuously seeking opportunities to build relationships with new customers
Server
Angels Mexican Haven
03.2013 - 06.2015
- Attended to diners before, during and after their meals by helping them place, receive and pay for their orders
- Ensured each customer had an enjoyable dining experience
- Follow company policies and procedures for cash handling and credit card transactions Maintained a clean workstation during and after shift
Bar Manager
Big Lou’s Pizza
04.2010 - 03.2013
- Adhered to customers and staff needs while working in a fast-paced environment
- Maintained inventory for the bars and would communicate with vendors on ordering supplies, cash handling and money deposits
- Supervised bar and waitstaff to ensure they would follow company policies and procedures and followed state alcohol beverage commission statutes and local health department food handling polices
Education
High School Diploma - undefined
Highlands High School
undefined
Our Lady of the Lake University
Skills
- Customer Service
- Quality Assurance & Control
- Training and Development
- Policy Implementation
- Distribution Operations
- Computer Literacy
Training
- Completed Sales RX Training/ Foundational Associate Course
- Ace Mart Academy
- True Manufacture Training
- Vollrath Academy
- Vulcan Training
- Gold Medal Training
- Leadership Training
- Food Managers License
Certification
Bloodborne Pathogens
Timeline
Sterile Processing Technician
J4 Biologics
11.2022 - Current
Sales Consultant
Ace Mart Restaurant Supply
06.2015 - 11.2022
Server
Angels Mexican Haven
03.2013 - 06.2015
Bar Manager
Big Lou’s Pizza
04.2010 - 03.2013
High School Diploma - undefined
Highlands High School
undefined
Our Lady of the Lake University
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