Mark Rios
San Antonio,TX
Summary
Dynamic Area Manager with a proven track record at Amazon, excelling in team leadership and operations management. Achieved a 15% reduction in operational costs through strategic workforce allocation while fostering a collaborative environment. Skilled in budgeting and safety compliance, driving performance improvements and enhancing team development.
Overview
26
26
years of professional experience
Work History
Area Manager II
Amazon
San Antonio, TX
04.2024 - Current
- Directed and supervised 117-120 employees, ensuring cost and performance metrics were consistently met.
- Reduced operational cost by 15% through strategic workforce allocation and process improvements
- Improved throughput by 20% by implementing hourly data driven adjustments.
- Decreased idle time by 9% through proactive shift planning and resource optimization.
- Trained and mentored team members on safety protocols and standard operating procedures.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Area Manager I
Amazon
San Antonio, TX
04.2020 - 04.2024
- Oversaw daily operations to ensure compliance with safety and efficiency standards.
- Ensured safety compliance, resulting in a 50% reduction in incident reports.
- Developed and implemented process improvements to enhance workflow efficiency. Which increased employee performance scores by 12%
- Led cross-functional collaboration initiatives to streamline communication between departments.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Construction Project Manager
EcoClean
San Antonio, TX
01.2018 - 01.2019
- Scheduled projects, prepared budgets and submitted progress/cost reports
- Directed and supervised 25+ direct reports ensuring safety, productivity and quality standards were met.
- Reduced schedule overruns by 18% by managing delays,weather impacts and emergencies
- Improved compliance scores by 22% through quality control program.
- Streamlined communication between stakeholders, improving project transparency and collaboration.
Retail-Sales Department Manager
Vacuum Doctor
Canyon Lake, TX
03.2000 - 01.2018
- Led sales team to exceed quarterly targets through effective strategy implementation.
- Developed training programs to enhance product knowledge and sales techniques among staff.
- Analyzed market trends to identify new opportunities for revenue growth and customer engagement.
- Streamlined sales processes, improving overall efficiency and client satisfaction rates.
- Reduce stockouts by 14% through accurate inventory taking and re ordering
- Improved team retention rates by 11% through effective hiring, training and evaluation
Education
No Degree - Mechanical Engineering
Gas Turbine A School
Chicago, IL12-1996
Skills
- Team leadership
- Operations and production management
- Relationship building and management of 25 - 210 direct reports
- Team development
- Budgeting and cost control
- Inventory and supply chain Management
- Safety and Compliance oversight
Languages
Spanish
Professional Working
Timeline
Area Manager II
Amazon
04.2024 - Current
Area Manager I
Amazon
04.2020 - 04.2024
Construction Project Manager
EcoClean
01.2018 - 01.2019
Retail-Sales Department Manager
Vacuum Doctor
03.2000 - 01.2018
No Degree - Mechanical Engineering
Gas Turbine A School