LAURE MUMBA
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Marketing Specialist
Alpha Mining
01.2013 - Current
- Performed comprehensive market research and trend analysis, driving data-informed strategic decisions
- Streamlined logistics, optimizing internal updates and contact management systems
- Crafted and executed direct-to-consumer marketing plan, propelling traffic to online promotional programs
- Utilized specialized software to capture and process data
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews
Administrative executive assistant
Leading Edge Senior
09.2021 - 08.2024
- Organized and coordinated conferences and monthly meetings.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Wrote reports, executive summaries and newsletters
- Upheld strict timetables by maintaining accurate, balanced calendars
- Worked with senior management to initiate new projects and assist in various processes
Claim Specialist
DriveTime
10.2018 - 04.2021
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
- Followed up with customers on unresolved issues.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Posted payments to accounts and maintained records
- Verified client information by analyzing existing evidence on file
Manager
Maximizing American Potential in Africa
06.2018 - 12.2020
- Directed office operations for seamless workflow, fostering a collaborative environment
- Enhanced product visibility via innovative social media promotions, boosting customer engagement
- Introduced advanced data management solutions, bolstering workflow and data security
- Fostered a team-oriented culture, reducing turnover and boosting productivity.
- Cross-trained existing employees to maximize team agility and performance.
International Student Assistant
Glendale Community College
01.2016 - 06.2019
- Provided comprehensive assistance to international students, ensuring seamless educational experience abroad
- Managed administrative tasks such as handling calls, coordinating files, and sorting mail, enhancing office efficiency
- Facilitated student integration by offering insights into school activities and campus life
- Played key role in Club Fair Events and class registration processes, improving student engagement
- Leveraged language skills to translate documents from French to English, aiding students' understanding.
Education
Bachelor of Global Management and International in trade -
Arizona State University
Phoenix, AZ12.2020
Associate in arts -
Glendale Community College
Glendale, AZ05.2018
Skills
- Financial Statements Preparation
- Transaction Processing
- Banking Policies and Procedures
- Regulatory Compliance
Timeline
Administrative executive assistant
Leading Edge Senior
09.2021 - 08.2024
Claim Specialist
DriveTime
10.2018 - 04.2021
Manager
Maximizing American Potential in Africa
06.2018 - 12.2020
International Student Assistant
Glendale Community College
01.2016 - 06.2019
Marketing Specialist
Alpha Mining
01.2013 - Current
Bachelor of Global Management and International in trade -
Arizona State University
Associate in arts -
Glendale Community College
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