Laureen Elwell
Kingston,NH
Summary
Results-driven Account Manager and Bookkeeper with a proven track record of fostering strong client relationships and ensuring financial accuracy. Adept at leveraging comprehensive bookkeeping expertise to streamline financial processes, maintain compliance, and optimize operational efficiency. Known for implementing strategic account management initiatives that drive revenue growth and enhance client satisfaction. Possessing excellent communication and interpersonal skills, I excel in cultivating client trust and collaboration. As a detail-oriented professional, I bring a meticulous approach to bookkeeping tasks, ensuring precision and adherence to accounting principles. Seeking to contribute my combined skills in account/office management and bookkeeping to a dynamic team, driving financial success and client-centric solutions.
Overview
22
22
years of professional experience
Work History
Bookkeeper/Office Manager
Capeway Interiors
01.2009 - Current
- Demonstrated ability to maintain and reconcile financial statements, including bank statements, ledgers, and balance sheets.
- Conduct thorough financial analyses to identify discrepancies, trends, and areas for improvement in financial processes.
- Ensure compliance with accounting principles and regulations, facilitating smooth audits and financial reporting.
- Process accounts payable and receivable transactions promptly and accurately, optimizing cash flow management.
- Collaborate with internal teams and external stakeholders to resolve financial queries and discrepancies.
- Oversee daily office operations, ensuring a well-organized and efficient work environment.
- Develop and implement office policies and procedures to enhance productivity and employee satisfaction.
- Proficient in office software applications, including Microsoft Office Suite, Google Workspace, and project management tools.
- Manage office supplies, equipment, and vendor relationships to maintain a cost-effective and well-equipped workspace.
Bookkeeper/Account Manager
BRC Recycling & Disposal Inc.
01.2002 - 01.2009
- Proficient in using accounting software, such as QuickBooks, to accurately record and categorize financial transactions.
- Demonstrated ability to maintain and reconcile financial statements, including bank statements, ledgers, and balance sheets.
- Conduct thorough financial analyses to identify discrepancies, trends, and areas for improvement in financial processes.
- Ensure compliance with accounting principles and regulations, facilitating smooth audits and financial reporting.
- Develop and nurture strong relationships with key clients, understanding their business needs and goals.
- Proactively identify opportunities for upselling and cross-selling products or services to existing clients, resulting in increased revenue.
- Collaborate with cross-functional teams to ensure the successful implementation of client projects and deliverables.
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining a high level of client satisfaction.
- Create and deliver impactful presentations to clients, showcasing the value of products or services and demonstrating a deep understanding of their industry.
- Develop and execute strategic account plans, outlining clear objectives and tactics to achieve both short-term and long-term client success.
Education
Associate of Science - Business Management/Accounting
North Shore Community College
Danvers, MA05.1995
Skills
- Financial Data Analysis
- Attention to Detail
- Administrative Skills
- Critical Thinking
- Quickbooks
- Invoice Processing
- Payroll Administration
- Financial Recordkeeping
- Reliable
- Adaptable
Timeline
Bookkeeper/Office Manager
Capeway Interiors
01.2009 - Current
Bookkeeper/Account Manager
BRC Recycling & Disposal Inc.
01.2002 - 01.2009
Associate of Science - Business Management/Accounting
North Shore Community College
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