Laurel Bullock
Rome,GA
Summary
Achieved high levels of client satisfaction through dedicated care and support. Enhanced quality of life for clients by applying extensive knowledge gained over 19 years in healthcare. Developed strong relationships with clients, resulting in improved trust and engagement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dorm Advisor
GVRA
03.2025 - 10.2025
- Led initiatives to enhance client service delivery and improve overall satisfaction.
- Developed training programs for new advisors, fostering skill development and knowledge transfer.
- Assessed individual client needs to deliver customized career counseling and support services.
- Collaborated with cross-functional teams to streamline operations and improve service efficiency.
Behavioral Aide
Murphy Harpst Children's Center
07.2024 - 09.2024
- Provided transportation services for clients attending appointments or events away from the facility.
- Utilized positive reinforcement techniques to encourage appropriate behaviors.
- Taught clients how to manage stress through relaxation techniques and breathing exercises.
DSP
RHA Health Services LLC
02.2019 - 01.2024
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Assisted clients in the home with daily living.
DSP
Sunrise Community Inc
02.2015 - 03.2019
- Assisted Clients with IDD with everyday living in the home.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Private Caregiver
The Johnson's Residence
01.2011 - 02.2015
HST
Northwest Regional Hospital
11.2007 - 01.2011
- Assisted residents with daily living.
- Behavior Aide, direct staff support
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
Education
Nurse Aide - Nurse Aide Training
Georgia Northwestern Technical College
Rome, GA05-2026
Dental Assistant Diploma - undefined
01-2024
High School Diploma - undefined
Rome High School
Rome, GA01-2000
Skills
Achieved improved patient outcomes through effective data collection methods Delivered tailored care plans that addressed individual patient needs Enhanced team dynamics by promoting patience and tact in communications Advanced empathy development initiatives that strengthened team relationships Drove collaborative efforts that resulted in superior patient care Increased awareness of substance abuse issues, leading to better support for patients Maintained high levels of patient confidentiality, fostering trust Improved patient monitoring practices, contributing to overall care quality
Client relationship management
Certification
American Heart Association
- CPR/ AED/First- Aid 02/21/2025
- Certificate of Compliance : Radiation Safety & Radiographic Technique 05/01/2024
- GACCP-PCA Competency test 10/10/2019
Timeline
Dorm Advisor
GVRA
03.2025 - 10.2025
Behavioral Aide
Murphy Harpst Children's Center
07.2024 - 09.2024
DSP
RHA Health Services LLC
02.2019 - 01.2024
DSP
Sunrise Community Inc
02.2015 - 03.2019
Private Caregiver
The Johnson's Residence
01.2011 - 02.2015
HST
Northwest Regional Hospital
11.2007 - 01.2011
Dental Assistant Diploma - undefined
High School Diploma - undefined
Rome High School
Nurse Aide - Nurse Aide Training
Georgia Northwestern Technical College