- Gardening
- Offering time and support to shelters for the homeless, women, and animals
- Cooking
- Enjoy participating in walking for overall physical and mental well-being
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- Interior Design
- Genealogy
- Crafting and DIY Projects
- Volunteering
- Passionate about balancing physical health with mental and emotional wellness
- Photography
- Fashion
Laurel Faught
Vancouver
Summary
Dedicated retail professional with proven experience in customer service and teamwork. Skilled in problem-solving and enhancing the shopping experience, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Macy's Department Store
Vancouver, WA
10.2025 - 01.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently for transaction processing.
- Maintained organized merchandise displays to promote sales and attract customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Cashier
Hobby Lobby
Vancouver, WA
03.2025 - 07.2025
- Assisted customers in locating merchandise and providing product information.
- Maintained cleanliness and organization of sales floor and checkout areas.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Trained new cashiers on register operations and customer service best practices.
- Monitored cash drawer for discrepancies, ensuring accurate financial reporting.
- Handled returns and exchanges, ensuring compliance with store policies.
Retail Cashier
Kohls Department Store
Hazeldale. WA.
10.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
Front End Retail Cashier
Lowes Home Improvement
Vancouver, WA
05.2023 - 06.2024
- Assisted customers in selecting home improvement products, ensuring satisfaction and addressing inquiries.
- Maintained store presentation by organizing merchandise and ensuring displays are visually appealing.
- Processed transactions efficiently using point-of-sale systems, enhancing customer checkout experience.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Participated in product training sessions to enhance knowledge of inventory and current promotions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Supervision Specialist
Census Bureau
Spokane, WA
05.2023 - 10.2023
- Coordinated training sessions for enumerators to ensure compliance with Census protocols.
- Assisted in data collection processes, maintaining accuracy and consistency in responses.
- Implemented quality control measures to enhance data integrity during field operations.
- Developed and maintained documentation for operational procedures and best practices.
- Collaborated with cross-functional teams to troubleshoot issues affecting field data gathering.
- Facilitated communication between field staff and management regarding project updates and challenges.
- Trained new staff on systems and tools used for effective census operations management.
- Maintained accurate records of employee attendance, performance evaluations, and disciplinary actions for reference purposes.
Cashier
Walmart
Hazeldale, WA.
05.2022 - 02.2023
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Processed customer transactions accurately and efficiently at high-volume register.
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to streamline checkout processes during peak hours.
Education
High School Diploma -
Maryvale High School
Phoenix, AZSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Interests
Timeline
Retail Sales Associate
Macy's Department Store
10.2025 - 01.2026
Retail Cashier
Hobby Lobby
03.2025 - 07.2025
Retail Cashier
Kohls Department Store
10.2024 - 01.2025
Front End Retail Cashier
Lowes Home Improvement
05.2023 - 06.2024
Supervision Specialist
Census Bureau
05.2023 - 10.2023
Cashier
Walmart
05.2022 - 02.2023
High School Diploma -
Maryvale High School