Dedicated professional with a strong focus on customer service and team collaboration. Proven ability to adapt to changing environments and resolve conflicts effectively.
Overview
27
27
years of professional experience
Work History
Paraeducator
Bloomfield Hills Schools
West Bloomfield, Michigan
08.2022 - Current
Assisted students with learning materials and individual education plans.
Communicated effectively with students to resolve conflicts and promote positive behavior.
Supervised student activities during lunch and recess periods.
Shipt Shopper
Shipt
Commerce, Michigan
05.2012 - Current
Communicated with customers to clarify order details and preferences
Maintained a high level of professionalism during customer interactions.
Server
Andiamo Italia Ristorante
Bloomfield Hills, Michigan
08.2018 - 04.2022
Provided excellent customer service in a fast-paced dining environment.
Assisted guests with menu selections and dietary preferences.
Provided excellent customer service to ensure satisfaction.
Trained new servers on restaurant procedures and customer service standards.
Server / Trainer
The Cheesecake Factory
Novi, Michigan
06.2013 - 04.2018
Trained new servers on menu knowledge and customer service standards to enhance guest experience.
Assisted in developing training materials for onboarding new employees to ensure consistent service delivery.
Provided exceptional service to a high volume of daily customers.
Account Executive
WCIU-TV
Chicago, Illinois
05.1999 - 02.2004
Developed strong client relationships through regular communication and personalized service.
Presented client proposals and negotiated terms to secure contracts and agreements.
Maintained accurate records of all sales activities using CRM software systems.
Managed accounts by providing ongoing technical support after the sale was completed.