Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurel Schwartz

West Bloomfield,MI

Summary

Dedicated professional with a strong focus on customer service and team collaboration. Proven ability to adapt to changing environments and resolve conflicts effectively.

Overview

27
27
years of professional experience

Work History

Paraeducator

Bloomfield Hills Schools
West Bloomfield, Michigan
08.2022 - Current
  • Assisted students with learning materials and individual education plans.
  • Communicated effectively with students to resolve conflicts and promote positive behavior.
  • Supervised student activities during lunch and recess periods.

Shipt Shopper

Shipt
Commerce, Michigan
05.2012 - Current
  • Communicated with customers to clarify order details and preferences
  • Maintained a high level of professionalism during customer interactions.

Server

Andiamo Italia Ristorante
Bloomfield Hills, Michigan
08.2018 - 04.2022

Provided excellent customer service in a fast-paced dining environment.

  • Assisted guests with menu selections and dietary preferences.
  • Provided excellent customer service to ensure satisfaction.
  • Trained new servers on restaurant procedures and customer service standards.

Server / Trainer

The Cheesecake Factory
Novi, Michigan
06.2013 - 04.2018
  • Trained new servers on menu knowledge and customer service standards to enhance guest experience.
  • Assisted in developing training materials for onboarding new employees to ensure consistent service delivery.
  • Provided exceptional service to a high volume of daily customers.

Account Executive

WCIU-TV
Chicago, Illinois
05.1999 - 02.2004
  • Developed strong client relationships through regular communication and personalized service.
  • Presented client proposals and negotiated terms to secure contracts and agreements.
  • Maintained accurate records of all sales activities using CRM software systems.
  • Managed accounts by providing ongoing technical support after the sale was completed.

Education

Radio And Television

Specs Howard School of Media Arts
Southfield, MI
11-1991

Bachelor of Science - Psychology/Communications

Eastern Michigan University
Ypsilanti, MI
12-1990

Skills

  • Customer service and leadership
  • Team collaboration
  • Interpersonal skills
  • Adaptability in changing roles
  • Trustworthiness and reliability
  • Computer program proficiency

Timeline

Paraeducator

Bloomfield Hills Schools
08.2022 - Current

Server

Andiamo Italia Ristorante
08.2018 - 04.2022

Server / Trainer

The Cheesecake Factory
06.2013 - 04.2018

Shipt Shopper

Shipt
05.2012 - Current

Account Executive

WCIU-TV
05.1999 - 02.2004

Radio And Television

Specs Howard School of Media Arts

Bachelor of Science - Psychology/Communications

Eastern Michigan University
Laurel Schwartz