Laurell Tagtmeier
Houston
Summary
Dynamic leader with a proven track record at Sprouts Farmers Market, adept in retail operations management and team leadership. Excelled in enhancing customer care, fostering employee development, and implementing effective problem resolution strategies. Leveraged expertise in customer service and operational efficiency to drive significant improvements in staff performance and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Vitamin/HBA Department Manager
Sprouts Farmers Market
05.2021 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Championed customer-first approach, significantly enhancing customer experience and loyalty.
- Increased customer satisfaction with proactive issue resolution strategies.
- Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
Real Estate Broker Associate
Keller Williams Realty Metropolitan
02.2014 - 02.2020
- Built lasting relationships with clients through trustworthiness, professionalism, and genuine interest in their success.
- Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
- Collaborated with other real estate professionals to expand network and referral opportunities, boosting overall business growth.
Real Estate Broker Associate
Martha Turner Properties/Sotheby's
01.1999 - 02.2014
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
- Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
- Contract review specialist
Education
Bachelor of Science - Political Science/Art History/Sociology
Rice University
Houston, TXSkills
- Expertise in Customer Care
- Team Leadership
- Effective Problem Resolution
- Employee Development
- Retail Operations Management
Timeline
Vitamin/HBA Department Manager
Sprouts Farmers Market
05.2021 - Current
Real Estate Broker Associate
Keller Williams Realty Metropolitan
02.2014 - 02.2020
Real Estate Broker Associate
Martha Turner Properties/Sotheby's
01.1999 - 02.2014
Bachelor of Science - Political Science/Art History/Sociology
Rice University
Similar Profiles
Skylee NarronSkylee Narron
Courtesy Clerk/ Cashier at Sprouts Farmers Market, Oasis World Market, CvsCourtesy Clerk/ Cashier at Sprouts Farmers Market, Oasis World Market, Cvs
Justin HarmanJustin Harman
Service Manager at Sprouts Farmers Market Inc, GroceryService Manager at Sprouts Farmers Market Inc, Grocery
Gabriel SolorzanoGabriel Solorzano
Instore Shopper /Head Cashier Supervisor /Manager on Duty at Sprouts Farmers Market Inc.Instore Shopper /Head Cashier Supervisor /Manager on Duty at Sprouts Farmers Market Inc.
SAMANTHA TAVIZONSAMANTHA TAVIZON
Dairy Department Manager at Sprouts Farmers Market Inc.Dairy Department Manager at Sprouts Farmers Market Inc.
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument