Laurelyn Guaman
South Richmond Hill,NY
Summary
Dynamic marketing intern at Total Wireless with strong communication and customer service skills. Successfully facilitated client understanding of services, enhancing customer satisfaction. Proficient in Excel and Word, demonstrating adaptability and teamwork. Experienced in sales, contributing to effective client agreements and fostering positive relationships. Bilingual in English and Spanish, enhancing outreach capabilities.
Overview
2
2
years of professional experience
Work History
Marketing Intern
Total Wireless
03.2024 - Current
I help customers to understand better how the company services works, make calls for reminders, reach an agreement on the best option for what the client requires, I also do cashier work. Conducted reminder calls efficiently, aiding clients in selecting optimal solutions
Dentistry Receptionist
Dentist Office
07.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate Of Business Administration - International Business
Queensborough Community College
Oakland Gardens, NYInformatics - Informatics
Tecnico Salesiano
Cuenca, Ecuador06.2021
Skills
-Communication
-Adaptability
-Language proficiency (English, Spanish)
-First aid knowledge
-Teamwork
-Customer service
-Management of tools such as excel and word
-Sales experience
Timeline
Marketing Intern
Total Wireless
03.2024 - Current
Dentistry Receptionist
Dentist Office
07.2023 - 02.2024
Associate Of Business Administration - International Business
Queensborough Community College
Informatics - Informatics
Tecnico Salesiano