Lauren Pow

• Provide compliance and operational oversight across multiple service programs, ensuring alignment with grant requirements, regulatory standards, and agency policies.
• Monitor program performance, service delivery standards, and contractual deliverables; partner with leadership to mitigate compliance risks and strengthen internal controls.
• Oversee post-award grant compliance by collecting, validating, and analyzing program data; prepare and submit required funder reports.
• Maintain data tracking systems, dashboards, and reporting tools to monitor service outcomes, utilization trends, and program effectiveness.
• Support program operations by managing volunteer onboarding, screening, training, and deployment across high-volume service programs and community events.
• Supervise volunteer teams during large-scale distributions, ensuring safety, policy compliance, and consistent client service standards.
• Lead administration of seasonal service programs serving high-volume client populations, including intake oversight, eligibility verification, and workflow management.
• Serve as liaison to community partners, schools, donors, and service providers to strengthen referral networks and coordinated service delivery.

• Led multi-program operations serving youth and families in crisis—including SAFE@Home, Safe Place, Positive Pathways to Reentry, and the Children’s Cabinet Food Pantry. Managed program design, youth intakes, measurable outcomes, reporting, outreach, community presentations, budget line items, staff supervision, case audits, program evaluations, and youth-focused interventions.

Key youth-centric responsibilities included:

• Providing oversight for crisis intervention and juvenile justice-involved youth.
• Coordinating with schools, detention centers, DCFS, and community agencies.
• Implementing DEI-aligned, trauma-informed, strength-based practices.
• Conducting program evaluations, outcomes reporting, and quality improvement.
• Supervising case managers, youth specialists, and interns.

• Youth-serving responsibilities included CQI leadership, data analysis, statewide youth services oversight, training delivery, federal reporting, and serving as DEI Liaison.

• Led organization supporting youth and adults with disabilities. Managed programming, events, resource development, grant support, peer community building, and family empowerment efforts.

• Provided statewide oversight of youth welfare programs, CQI, data analysis, statewide policy development, CFSR support, and led DEI initiative to reduce disparities in youth outcomes.

• Provided direct support to children, youth, and families—delivering supervised visitation, life skills training, parenting support, reunification services, and mentorship.

• Provided case management, youth-related family support, and promoted as training officer, program development, conducted audits, and community outreach.

• Supported outpatient youth and adult mental health services.