Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Abbott

The Bronx,NY

Summary

Dynamic professional with a proven track record at CubeSmart Self Storage, excelling in team leadership and critical thinking. Recognized for maintaining a 95% customer resolution rate while fostering strong interpersonal relationships. Adept at delivery planning and adaptable decision-making, ensuring projects are completed on time and within budget.

Overview

18
18
years of professional experience

Work History

Lead Driver

Daybreak Independent Services
01.2024 - Current
  • Provide compassionate care and support to individuals, promoting emotional well-being, independence, and social development.
  • Facilitate personalized activities tailored to individual needs in a positive and inclusive environment.
  • Serve as a key liaison between program participants (PRS) and their families, fostering strong, supportive relationships.
  • Oversee safe, timely transportation for program participants, ensuring a secure travel environment.

Visual Merchandiser Team Lead

Apollo Marketing
11.2007 - 12.2023
  • Managed and directed a team to meet and exceed monthly goals and milestones.
  • Provided exceptional customer service across multiple platforms, fostering long-term client relationships.
  • Effectively organized and prioritized workload using the company’s service management system.

General Manager

CubeSmart Self Storage
04.2021 - 11.2023
  • Maintained a 95% customer resolution rate through prompt and effective service.
  • Ensured adherence to quality control policies and delivered projects on time and within budget.
  • Led cross-functional collaboration to achieve company goals and improve overall team performance.

Direct Care Worker

Lifespire
05.2013 - 06.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.

Education

High School Diploma -

Island Academy
Antigua, WI
12-2006

Skills

  • Delivery planning
  • Adaptable Decision-making
  • Strong communication skills
  • Professionalism and punctuality
  • Team leadership qualities
  • Critical thinking aptitude
  • Interpersonal relationship building
  • Teamwork

Timeline

Lead Driver

Daybreak Independent Services
01.2024 - Current

General Manager

CubeSmart Self Storage
04.2021 - 11.2023

Direct Care Worker

Lifespire
05.2013 - 06.2017

Visual Merchandiser Team Lead

Apollo Marketing
11.2007 - 12.2023

High School Diploma -

Island Academy

Similar Profiles

CREATE PROFILE