Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Adkins

Fennimore,WI

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

13
13
years of professional experience

Work History

Waitress/Hostess

Thirsty Wrangler
02.2024 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Teacher's Assistant

St. Mary's Church
06.2022 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.

Babysitter

05.2011 - Current
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Reassured children when upset providing emotional support and stability.
  • Assisted children with homework assignments and special projects across different subjects.

Volunteer

Divine Rehabilitation and Nursing
06.2023 - 08.2023
  • Interacted and assisted a wide range of individuals such as elderly, disabled, and mentally challenged individuals with care and mindfulness.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Guided troubled individuals to tools and resources necessary for healing.


Education

Associate of Arts - Liberal Arts And General Studies

Southwest Wisconsin Technical College
Fennimore, WI
05.2026

High School Diploma -

Fennimore High School
Fennimore, WI
05.2024

Skills

  • Customer Service
  • Safe Food Handling
  • Dining area maintenance
  • Relationship Management
  • Hospitality service expertise
  • Complex Problem-Solving
  • Handling Complaints
  • Team Collaboration

Languages

Spanish
Professional Working
Italian
Elementary

Timeline

Waitress/Hostess

Thirsty Wrangler
02.2024 - Current

Volunteer

Divine Rehabilitation and Nursing
06.2023 - 08.2023

Teacher's Assistant

St. Mary's Church
06.2022 - Current

Babysitter

05.2011 - Current

Associate of Arts - Liberal Arts And General Studies

Southwest Wisconsin Technical College

High School Diploma -

Fennimore High School

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Lauren Adkins