LAUREN ALDAPE
Mercedes,USA
Summary
I am a self motivated individual who offers strong communication and critical thinking skills. I work highly productively in a team setting and can equally deliver when assigned to an individual task. My strengths include being well organized, reliable, competent, and MS office proficient. I consider myself to be highly adaptable as my degree has allowed me to diversify my skillset both in office and hazardous settings. I consider myself to be competent when conducting reports and depicting results through graphs, charts and other forms of visual representations.
Overview
7
7
years of professional experience
Work History
Teller Service Representative
Plains Capital Bank
Weslaco, Texas
07.2025 - Current
- Conducted large money deposits and withdrawals.
- Maintained and balanced an issued cash box.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Verified amounts and integrity of every check or funds transfer.
- Maintained confidentiality of bank records and client information.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Received and counted daily inventories of cash, drafts and checks.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Teller Service Representative
Wells Fargo
Harlingen, TX
05.2023 - Current
- Conducted large money deposits and withdrawals.
- Maintained and balanced an issued cash box.
- Identify key information to meet customers financial needs and escalate interaction to more experienced roles when appropriate.
- Receive direction from superiors to exercise judgment that falls within company policy and banking procedures during transactions.
- Provide exceptional customer service through processing teller transactions, providing online or mobile solutions, and ensuring proper introductions to bankers when appropriate.
- Minimize risk loss through established banking procedures verifying integrity of transactions.
- Maintained confidentiality of bank records and client information.
- Perform operational opening and transactional procedures through knowledge of bank policy and products.
- Interact with customers to build relationships and provide appropriate products tailored to each individual.
- Issued confidential documents including direct deposit forms, debit cards, and check books.
Student Lab Assistant
University of Texas Rio Grande Valley
Brownsville, TX
08.2022 - 12.2022
- Recorded test and data for reports using charts and graphs to Illustrate protein absorption or output.
- Analyzed results of tests for specified enzymes.
- Analyzed experimental data and interpreted results to draft reports of findings.
- Analyzed samples of biological material for chemical content or reaction.
- Created and maintained spreadsheets and databases to detail specimen collection and data gathering when conducting experimental dissections.
- Maintained area for a safe experimental environment.
- Organized chemical compounds and equipment.
- Utilized spectrophotometer for precise protein wavelength results.
- Operate centrifuge to extract molecular level material.
Student Research Lab Assistant
Texas A&M International University
Laredo, TX
08.2018 - 05.2019
- Underwrote reports pertaining to experiment being conducted.
- Used scientific method to assist colleagues with experiments.
- Presented findings using graphics and statistical software Via excel for conferences.
- Performed wide range of simultaneous job tasks to support professor's academic, research and operational needs.
- Presented experimental findings in presentations with graphs, charts and other visual aids.
- Oversaw lab equipment stock and placed orders to expand inventory.
- Oversaw the quality of care when handling test subjects.
- Removal of malfunctioned equipment or test subjects.
- Maintained a safe and hazard free work environment.
Education
Bachelor of Science - Biology
University of Texas Rio Grande Valley
Texas12.2022
Associate of Arts - Interdisciplinary Studies
South Texas College
Weslaco, Texas05.2017
Skills
- MS Office Proficient
- Qualified in Commercial Servicing
- Safe and Vault Operation
- International Funds Transfer Process Expertise
- Exceptional Customer Service
- Data Analysis
- Analytical Thinking
- Verbal and Written Communication
- File and RecordKeeping
- Punctual
- Test Reporting
- Optical Emission Spectroscopy
- Attention to Detail
- Report and Technical Writing
References
- Bonnie Loflin, Formal Supervisor, 9568210903
- Angie Morado, Former Supervisor, 9568447024
- Marci Morales, Mentor, 9567429397
Activities
- Active Volunteer at Christian Calvary Church
- Voluntary assistance at Cultural Life of Missionaries Clinic located in Harlingen Texas under the supervision of Dr. Steven Rogers. Task included vaccine administration, covid testing, phlebotomy practices, and record keeping.
- Member Association Active Volunteer at UTRGV Pollinator Garden contributing labor and materials.
Languages
Spanish
Full Professional
ASL
Limited
Timeline
Teller Service Representative
Plains Capital Bank
07.2025 - Current
Teller Service Representative
Wells Fargo
05.2023 - Current
Student Lab Assistant
University of Texas Rio Grande Valley
08.2022 - 12.2022
Student Research Lab Assistant
Texas A&M International University
08.2018 - 05.2019
Bachelor of Science - Biology
University of Texas Rio Grande Valley
Associate of Arts - Interdisciplinary Studies
South Texas College