Lauren Alliani
Guadalupe,CA
Summary
Dedicated and experienced Behavioral Health Specialist possessing a unique blend of hands-on experience, specialized training, and a genuine passion for making a positive impact on the lives of children with diverse needs. Compassionate Caregiver for the Elderly and Mentally or Physically Impaired individuals skillful in daily living assistance and companionship. Improves patient quality of life and well-being by going above basic care to offer support. Trained in personal safety and medication procedures. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver
Self/Various
Various Locations, CA
01.2015 - Current
- Maintaining patient assessment and care planning
- Keeping up on medication administration and management
- Communicating any changes or refusals to other staff to better understand any mood shifts
- Keeping current on medication and food interaction
- Providing appropriate Alzheimer's and dementia care techniques
- Documentation and record-keeping on any and all details pertaining to mental or physical changes and spontaneous mood shifts in order to determine whether the cause is environmental or the result of their medical condition
- Emotional support and companionship, extended to family and loved ones of clients
- Safety and emergency response protocols
- Communication and interpersonal skills
- Transported patients to and from medical appointments to promote attendance
- Supported patients to continue participating in daily living activities
- Assisted patients by providing dignified personal care.
Beauty Advisor
Walgreens
Atascadero, CA
03.2014 - 12.2015
- Same description as previous Beauty Advisor position
- I was also offered a management promotion I unfortunately had to turn down to prepare for the birth of my child.
Temporary Manager
Estrella Dog Kennel
Harmony, CA
01.2014 - 11.2015
- Oversaw execution of opening and closing procedures to desired standard
- Bookkeeping and accounting
- Spent time getting to know the dogs and their behaviors in order to identify any possible medical issues
- Provided companionship to dogs while their owners were temporarily unable to do travel, work, etc
- Medication administration
- Property maintenance and general cleaning and upkeep
- Occasional dog grooming.
Behavioral Health Specialist
San Luis Obispo County Office of Education
Various, CA
10.2007 - 08.2015
- Served as a Behavioral Health Specialist from 2007 to 2014, specializing in supporting children with special needs, including those in the Deaf and Hard of Hearing class and Medically Fragile class
- Implemented individualized behavior management plans and provided one-on-one support to students, fostering their social, emotional, and academic growth
- Collaborated with teachers, parents, and other professionals to develop and implement effective strategies to address the unique needs of each student
- Offered case management services to connect clients with appropriate resources and support systems
- Maintained accurate documentation of client interactions, assessments, and treatment plans.
Communications Operator
Bronco Communications
Santa Maria, CA
01.2002 - 07.2007
- Transmitted information to appropriate personnel in a timely manner
- Monitored multiple communication channels simultaneously for better coordination
- Participated in regular training sessions to keep skills up-to-date and ensure peak performance levels
- Specifically tasked to maintain information exchange in our Hawaii location.
Beauty Advisor
Walgreens
Santa Maria
01.2002 - 07.2007
- Pursued client interactions and sales, immediately engaging with interested customers
- Drove customer engagement and revenue development with well-planned and executed store events
- Developed loyal and ever-growing customer base with consistent delivery of top-notch service and beauty advice
- Demonstrated products and advised customers on ideal application techniques
- Handled customer inquiries via phone or email regarding product availability or usage tips for online shoppers
- Resolved any customer complaints diplomatically to maintain long-term relationships and uphold store reputation for quality service.
Park Attendant
Apex Parks
Santa Maria, CA
06.2005 - 08.2005
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Helped office personnel with errands, paperwork, and data entry
- Performed manual labor tasks to detailed instructions from supervisors
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in the organization and employees
- Delivered fast and friendly service to handle questions and service complaints.
Education
Associate - Arts in Behavioral Studies
Allan Hancock College
06.2011
Diploma - General Education
Ernest Regietti High School
08.2007
Skills
- Behavioral Management
- Empathy and Compassion
- Cognitive Stimulation
- HIPAA Compliance
- Mobility Assistance
- ADL Assistance
- Medication Management
- Incident Reporting
Languages
- English
- American Sign Language
Languages
American Sign Language
Limited
Certification
NCLB Certificated
CPR Certified
Timeline
Caregiver
Self/Various
01.2015 - Current
Beauty Advisor
Walgreens
03.2014 - 12.2015
Temporary Manager
Estrella Dog Kennel
01.2014 - 11.2015
Behavioral Health Specialist
San Luis Obispo County Office of Education
10.2007 - 08.2015
Park Attendant
Apex Parks
06.2005 - 08.2005
Communications Operator
Bronco Communications
01.2002 - 07.2007
Beauty Advisor
Walgreens
01.2002 - 07.2007
Associate - Arts in Behavioral Studies
Allan Hancock College
Diploma - General Education
Ernest Regietti High School