Dynamic and detail-oriented leadership professional with a proven track record of building positive rapport and inspiring trust among team members, driving successful achievement of hospital objectives. Highly skilled in facilitating cross-departmental collaboration with co-management and top-level leadership, ensuring a results-driven approach that adapts seamlessly to the evolving healthcare landscape. Committed to fostering a cohesive and productive team environment that meets Inpatient Rehabilitation Standards of Care and metrics while excelling as a trainer and mentor to cultivate talent and enhance team performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Team Lead, Speech Language Pathology Department
Encompass Health Rehabilitation Hospital of York
York, PA
06.2016 - Current
Led interdisciplinary team to enhance quality patient care, improve patient outcomes, and ensure patient satisfaction.
Implemented process improvements for MBS competencies, oral care, and speech pathology referrals.
Developed training programs to elevate staff competencies in rehabilitation protocols.
Mentored staff in best practices, fostering professional development and teamwork.
Collaborated with management to ensure compliance with radiation and speech pathology regulatory standards and policies.
Facilitated communication between departments and led cross functional teams to improve service delivery and patient satisfaction as part of the Nursing and Therapy Collaboration team while offering positive insights and collaboration among team members.
Coordinated special projects aimed at enhancing hospital services and community outreach initiatives.
Trained new Full time, and PRN team members by relaying information on company and departmental procedures, requirements and workflow.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination and communication, and achieve yearly Hospital goals collectively.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Senior Speech Language Pathologist
Cross Keys Village-The Brethren Home Community
New Oxford, PA
03.2008 - 06.2016
Evaluation and treatment of Dysphagia, Motor Speech Disorders, Aphasia, Apraxia, Voice disorders and general cognitive-linguistic impairments due to Dementia/Alzheimer's, CVA, Neuro-degenerative processes and General Debility.
Staffing coordination for SLP department, and other administrative duties as assigned.
Directly involved in policy development and implementation in regards to diet texture and liquid consistencies, and diet waiver/AMA forms.
Lead team member in development of Groups for patients with dementia based on GDS score, as well as growth of Outpatient SLP services within the CCRC.
Assistant Director of Rehab: 2010-2011: Direct supervision of therapy team and daily operation of therapy department in absence of therapy director. Assignment of resident treatment/screenings, assessment and implementation of RUG categories, data entry of MDS therapy minutes for MDS population, analysis of quality indicator profiles to determine patients in need of rehabilitation services, attended daily meetings as scheduled, liaison between therapy and nursing, as well as other administrative duties. Assisted DOR with input regarding team member evaluations.
Collaborated with interdisciplinary teams to optimize patient care strategies.
Utilized evidence-based practices to improve therapy outcomes and efficiency.
Established strong relationships with patients and families, fostering trust and collaboration towards shared treatment goals.
Increased patient satisfaction by consistently delivering high-quality care and maintaining open lines of communication with families regarding progress updates.
Senior Speech Language Pathologist/Director of Rehabilitation Services
RehabCare Group
06.2004 - 03.2008
Supervised rehabilitation staff to support patient care.
Managed prospective payment system in long-term care setting. Analyzed quality indicator profiles to identify patients requiring rehabilitation services.
Coordinated staffing to ensure adequate support.
Acted as liaison between patients, families, and administrative staff within rehabilitation department.
Evaluated and treated dysphagia, aphasia, apraxia, voice disorders,and cognitive impairments due to dementia, CVA, or general debility.
Developed individualized treatment plans to enhance speech and language skills for diverse patient populations.
Conducted comprehensive assessments to diagnose communication disorders and track patient progress effectively.
Implemented evidence-based practices to improve therapeutic outcomes and refine intervention techniques continuously.
Director of Rehabilitation Services(10/05-10/06)
Education
Master of Science - Communication Sciences and Disorders
Clarion University
Clarion, PA
B.S. - Communication Sciences and Disorders
Clarion University
Clarion, PA
Skills
Business acumen
Customer focus
Staff mentoring and Student Supervision
Employee evaluation and performance monitoring
Schedule management
Process improvement and program development
Regulatory compliance
Excellent verbal and written communication
Staff education and training
Relationship building
Organizational skills
Multitasking Abilities
Accomplishments
Led Stroke Protocol Team to achieve the Stroke Center of Excellence for 2024.
Grew Graduate Student Clinical Externship Program from zero to 20+ students over the last 7 years.
Awarded the first EHRHY Physician's Excellence Award
Collaborated with Nursing team in the development of Nursing Supervised Dining program and Oral Care initiative.
Advanced MBS program resulting in EHRHY becoming the largest providers of studies regionally for 2025.
Director of Speech-Language Pathology Department at Clark County School District, CCSDDirector of Speech-Language Pathology Department at Clark County School District, CCSD