Lauren Ancelet
Jacksonville,FL
Summary
Strategic business transformation, compliance, and operational risk professional with 10+ years of experience in mortgage lending, financial services operations, regulatory compliance, and technology implementation. Proven ability to bridge business, compliance, legal, marketing, and technology teams to deliver compliant, scalable solutions that align regulatory requirements with organizational objectives. Skilled in business analysis, process improvement, Power BI reporting, LOS governance, compliance testing, and operational risk management. Recognized for translating complex business requirements into actionable insights, governance frameworks, and data-driven solutions that enhance efficiency, strengthen controls, and support executive decision-making.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Compliance Analyst III
DHI Mortgage
09.2023 - Current
- Support enterprise compliance and operational risk functions across origination, servicing, marketing, and licensing
- Conduct compliance reviews across marketing, advertising, and social media
- Support regulatory exams and internal audits through documentation and reporting
- Identify control gaps and partner with business units on remediation
- Collaborate with Legal, Operations, and Technology on governance improvements
- Contribute to compliance metrics and risk indicator reporting
Compliance Analyst II
Taylor Morrison Home Funding
06.2023 - 09.2023
- Performed regulatory gap analysis and operational risk assessments
- Supported compliance reporting, issue tracking, and risk monitoring
- Built Power BI dashboards for compliance metrics and remediation tracking
- Assisted with licensing compliance, vendor oversight, and complaint management
- Supported regulatory change implementation and policy updates
Project Manager / Business Analyst
KensieMae LLC
11.2021 - 04.2023
- Led end-to-end Encompass LOS implementation projects nationwide
- Managed planning, requirements, configuration, testing, deployment, and adoption
- Coordinated developers, QA, and business stakeholders
- Oversaw timelines, deliverables, risks, and communication
- Delivered training and change management for system adoption
Business Analyst /IT Project Manager
Taylor Morrison Home Funding
09.2020 - 11.2021
- Served as liaison between business and technology teams
- Gathered and documented business requirements for operational and tech initiatives
- Analyzed operational data to identify trends and improvement opportunities
- Developed Power BI dashboards for performance and executive reporting
- Provided data-driven insights for decision-making and risk mitigation
- Supported UAT testing, implementation, and change management
Operations & Team Leadership
Taylor Morrison Home Funding
10.2015 - 09.2020
- Led process improvements increasing productivity by 85%
- Managed mortgage disclosure operations ensuring compliance and accuracy
- Managed escalations, audits, and compliance issue resolution
- Trained and mentored operations staff
- Supported system enhancements and workflow optimization
- Built reporting tools for leadership visibility
Education
Master of Business Management -
DeVry University
Bachelor of Business Administration -
Florida State College at Jacksonville
Skills
- Regulatory Compliance & Governance
- Regulatory Reporting
- Compliance Workflow
- Compliance Software
- Operational Risk & Controls
- Business Analysis & Requirements
- Data Analysis & Insights
- Process Improvement & Optimization
- Power BI Dashboards & Reporting
- Technology Implementation
- Change Management
- UAT Testing
- Issue Tracking & Remediation
- Program & Project Support
- Mortgage & Financial Operations
- Stakeholder Management
Certification
- Certified Mortgage Compliance Professional (CMCP), In Progress
- Project Management Professional (PMP), Expected 2026
Timeline
Compliance Analyst III
DHI Mortgage
09.2023 - Current
Compliance Analyst II
Taylor Morrison Home Funding
06.2023 - 09.2023
Project Manager / Business Analyst
KensieMae LLC
11.2021 - 04.2023
Business Analyst /IT Project Manager
Taylor Morrison Home Funding
09.2020 - 11.2021
Operations & Team Leadership
Taylor Morrison Home Funding
10.2015 - 09.2020
Master of Business Management -
DeVry University
Bachelor of Business Administration -
Florida State College at Jacksonville